Connect with us

Uncategorized

Squash Social Media Trolls With These 9 Tips [Guide]

Published

on

squash-social-media-trolls-with-these-9-tips-[guide]

With their bright hair, (debatably) adorable faces and even cuter outfits, many millennials spent their childhoods collecting trolls. But when it comes to the internet, the social media troll is much different. Nostalgia aside, this troll is one social media managers of all ages should avoid.

Whether they’re just goofing around or straight-up harassing your accounts, internet trolls can take their toll on social media experts. Sometimes, their messages might just be pesky. At other times, a troll can mount a full-on hateful attack that wreaks havoc on your mental health.

It’d be great if we could avoid trolls entirely, but the internet is a deep, dark place. You’re bound to encounter some trolls along your travels. Fortunately, we’ve got tips and tools to stop any troll problem before it gets out of hand. We’ve even included some expert advice from Hootsuite’s own in-house social media team. Read on for more on what to do when trolls attack.

Bonus: Read the step-by-step social media strategy guide with pro tips on how to grow your social media presence.

Advertisement
free widgets for website

What is an online troll?

An online troll uses the internet to deliberately provoke or get a rise out of others. Their actions can be a small-scale irritant or cause a major problem.

The term “troll” usually refers to someone who maliciously harasses, attacks, or cyberbullies others. They might take your words out of context, spam you with offensive content or even engage in racist, homophobic, misogynistic, or otherwise hateful rhetoric. These trolls serve no purpose other than to make your life miserable and must be dealt with swiftly.

Are there harmless trolls?

Advertisement
free widgets for website

There are a few different types of trolls, and not all are malicious. Some trolls do it all in good fun. They’re the ones who goof around with brands, poke fun at celebs and make jokes that don’t really hurt anyone.

These trolls can still be a nuisance for brand managers, but they could also provide a lot of fun social engagement. Some social media brands, like Wendy’s, are famous for playing along with trolls or even roasting other brands.

do you want a roast or would you prefer a cover of a roast? #NationalRoastDay

— Wendy’s (@Wendys) January 12, 2022

Note: Don’t forget that an unhappy customer is not a troll. Someone lashing out because of your product or service isn’t the same as a troll spreading chaos for the sake of it.

How to tell if you’re dealing with a social media troll

How do you spot a troll? Dealing with these deceitful devils is a delicate dance. After all, the last thing you’d want to do is assume one of your responders is a troll when they’re just a well-meaning weirdo.

Advertisement
free widgets for website

But there are some telltale signs that you’ve been trapped by a social media mischief-maker:

  • You feel agitated. This may not always happen, but something might feel a little off in your interactions with a troll. If their reply seems weird or disproportionate, that might be the first sign to look for other clues.
  • They don’t make sense. Online trolls can be particularly great at presenting absurd ideas in faux-intelligent language. (Much like politicians, really…)
  • They are not staying on topic. Again — this is something that angry people do online all the time. But a troll might change the subject to something overly silly, seemingly random or downright stupid. Or they might respond with an unrelated image or link.
  • They’re calling you names. We’ve established that there are good trolls and bad trolls. The bad might lazily glom onto whatever buzzword is trending at the time. If they’re referencing eye-roll-worthy memes like “Deez Nuts” or trying to RickRoll you, consider that a red flag.
  • They’re condescending. When a troll manages to get you riled up, they’ve won. Their next move is to act like nothing’s wrong or even feign surprise that you’re annoyed. If you’re not on your guard, that response might get you even more upset.
  • They’re relentless. Most internet users are easily distracted and move on from a subject. But if someone’s endlessly throwing gasoline on your mentions, there’s a good chance they’re having a little too much fun — and likely trolling.

9 tips for handling social media trolls

So the clues suggest that an account might be trolling you, but now what?

Here are some tips on how to handle trolls on social media and maintain a sense of peace on your brand’s social media page.

1. Simply ignore them

Sometimes it all boils down to willpower. Trolls thrive on interactions, so they won’t be able to play their cruel game if they don’t have a willing participant. This is where the popular internet phrase “Don’t feed the trolls” comes from.

It’s on you to maintain a steely exterior and avoid taking the bait whenever possible. This isn’t always possible, so use your discretion. If the troll is starting fights with your customers or generally making your social media an unsafe place for others, leaving them alone will not be an option.

We know how excited you all are to react to #AfterWeFell but also want to make sure our page remains a spoiler free space. Enjoy the film and please be courteous and respectful of others in the community.

— After Ever Happy Movie (@aftermovie) September 1, 2021

Advertisement
free widgets for website

The page promoting the film After We Fell urged followers to avoid spoiling the film online.

Just be careful before adopting an “ignore all negativity” policy. Nick Martin, Hootsuite’s own Social Listening and Engagement Strategist, recommends evaluating angry posts first to see if they might be real.

“Don’t reply to someone who just wants to pester the brand and gain internet clout. But if someone has a legitimate reason for being upset, you’ll want to figure out a way to engage with them and, hopefully, solve their problem. At the very least, their comments may be valuable customer feedback.”

– Nick Martin, Social Listening and Engagement Strategist

2. Establish a policy

When possible, establish rules for conduct on your page. Every social networking platform has a code of conduct. You can do the same, even if you don’t want to draft up some complex legalese.

Advertisement
free widgets for website

For example, if you’re running a Facebook group, you can pin a post setting the tone for the conversation, using language that encourages users to “keep conversations respectful.” You could also put a statement or rule (without being too bossy) in your profile description. That way, you can point back to the guidelines if you need to delete a comment, report a troll, or even block someone.

It can be particularly anxiety-inducing to combat a troll problem when you’ve pre-scheduled your posts, then gone on to whatever other work you’ve got piled up on your to-do list. But social listening tools like Hootsuite allow you to stay on top of your replies and comments (both good and bad).

If you use Hootsuite Streams for social listening, you’ll be able to monitor and reply to conversations across platforms from one simple dashboard. That means you can keep an eye on your comment section — and stop trolls in their tracks as soon as they start posting.

Nick Martin (yup, that’s him in the video above) recommends using Streams to monitor conversations that don’t even mention your brand by name.

Advertisement
free widgets for website

“For the most part, trolls will be in your replies, but sometimes they talk about your brand without directly @ mentioning you.

Set up listening streams that include your brand name, product name, and even your executive team’s names. It’s important to include common misspellings of your brand keywords as well. In Hootsuite’s case, we include terms like ‘hoot suite,’ ‘hotsuite’ and ‘hootsuit’ to make sure we capture as many relevant mentions as we can.”

– Nick Martin, Social Listening and Engagement Strategist

You can’t treat social media like an afterthought, even if you’re running a large operation. Social listening tools like Hootsuite are a great start, but you’ve got to be willing to keep an eye on them. That’s why the best responses to trolls come from experienced social media managers.

If you find yourself overwhelmed by negative comments, unable to stay on top of your replies or tell the difference between good and bad interactions, you need to resource your brand accordingly. After all, some bad comments can reflect terribly on your brand as a whole.

Advertisement
free widgets for website

5. Learn the internet

If you’re going to work in a particular place, you need to become familiar with your surroundings. That’s as true in real life as it is online.

That means you need to get familiar with larger internet trends along with those that apply to your brand’s niche. You don’t need to know everything, but you should pay attention to what’s going on, so you’re less likely to be duped.

And if you’re ever confused, some resources can help. Websites like Urban Dictionary and Know Your Meme are great tools to use. They can help you understand why people are flooding your feed with the same image or confusing catchphrase.

Hey Xbox, my 9 year old is screaming at the top of his lungs since he can’t log in. When I try to calm him down, he throws his controller at the wall, and it is smashed into pieces. He is now threatening to run away. Please fix this.

— Offical Derek (Seth Jones for Norris) (@GregHef10802177) February 25, 2021

Xbox Support wisely ignored this obvious bait.

Advertisement
free widgets for website

6. Think twice before replying

Sometimes it’s obvious when a troll doesn’t warrant a reply, but at others, you might be roped into a prank without realizing it. If this happens, don’t beat yourself up! There are many examples of Twitter accounts running support for big businesses, who have unwittingly replied, “I’m so sorry this happened to you,” to an account with an offensive or humorous name.

But remember to take a breath and think twice before hitting Reply. If you work in a space where anyone can reply, you’ve got to stay on your toes.

7. Rise above

You’ve thought it out, looked at the context clues and counted to ten in your head. If you still think it’s a good idea to reply, you can start crafting a response to a social media troll. Just don’t let any emotions get involved.

Remember: You’ve got an audience, and there’s a good chance they’ll see how you respond to a troll. If you rise above the situation and communicate with poise, you can de-escalate a problem quickly. You can also win major brownie points from the rest of your followers.

you are a toaster

— Bungie (@Bungie) May 4, 2022

Advertisement
free widgets for website

Bungie’s infamous reply against an anti-choice troll earlier this year was a master class in clever, concise replying.

8. Troll back

This is a more advanced technique that shouldn’t be employed all the time, but if it fits your brand and the scenario is mostly innocuous, you can incorporate trolling into your broader marketing plan.

The best example is an oldie. Think back to 2017, when Carter Wilkerson asked Wendy’s how many retweets he’d need for a year of free chicken nuggets. That’s the kind of light, silly behavior that could have just been ignored by the brand. Instead, they turned it into a whole thing — and it became one of the most viral moments of the 2010s.

HELP ME PLEASE. A MAN NEEDS HIS NUGGS pic.twitter.com/4SrfHmEMo3

— Carter Wilkerson (@carterjwm) April 6, 2017

Obviously, you shouldn’t copy this exact marketing spin. Still, if you approach trolls on the internet with an open mind (and tread very, very carefully), you might be able to use their replies as a marketing win. Just make sure you know exactly what you’re doing.

Advertisement
free widgets for website

9. Block or delete

Other advice suggests that deleting a troll’s comments will only enrage them further. But if someone’s using hateful language or making your audience uncomfortable, you need to deal with them.

Think of it like graffiti on your storefront. You don’t want those comments to be a stranger’s first impression of your brand.

The key is, as always, discretion. Using common sense, you can determine whether someone is engaging in bad faith. If they’re crossing the line into hate speech or making anyone feel uncomfortable, then give them the axe.

On platforms like Instagram and Facebook, you can delete or hide rude comments. Twitter also allows to hide comments, but on this particular platform, it’s usually best to block.

so does everyone else also immediately read the ‘hidden replies’ the second they see them under any tweet even though that is the opposite of the intended effect or

— Alanah Pearce (@Charalanahzard) September 2, 2020

Advertisement
free widgets for website

Hiding replies on Twitter will add an icon to your original tweet that serves as a beacon for other curious trolls. That’s because those replies aren’t gone for good — anyone who knows to click on the icon can review the hidden comments. That can cause the trolling to snowball in a major way.

Want to catch those nasty trolls before they infect your audience? Hootsuite makes it easy to monitor keywords and conversations, schedule and publish posts, engage your audience, and measure performance — all from one simple dashboard. Try it free today.

Get Started

Do it better with Hootsuite, the all-in-one social media toolkit. Stay on top of things, grow, and beat the competition.

Free 30-Day Trial (risk-free!)

Advertisement
free widgets for website

See also  How to Become a (Well-Paid) Content Creator in 2022
Continue Reading
Advertisement free widgets for website
Click to comment

Leave a Reply

Your email address will not be published.

Uncategorized

Social Media Live Streaming: How to Go Live on Every Network

Published

on

By

social-media-live-streaming:-how-to-go-live-on-every-network

From Saturday Night Live and the Super Bowl to celebrity slaps at the Oscars, there’s no denying the thrill of watching events unfold in real time. You just never know what could happen. That’s why social media live streaming is so appealing to viewers and why content creators should be getting in on the action.

Since YouTube’s very first live event in 2008, internet users have grown from lukewarm to fully obsessed with social media streaming. These days, nearly a third of all internet users report watching at least one video live stream each week.

And can you blame them? Live streaming is authentic, engaging, and—we won’t deny it—a little bit thrilling.

Bonus: Download a free checklist that reveals the exact steps a fitness influencer used to grow from 0 to 600,000+ followers on Instagram with no budget and no expensive gear.

Advertisement
free widgets for website

Social media live streaming refers to real-time videos shared on social media platforms (as opposed to videos filmed in advance and then posted to social media). It is sometimes referred to as “going live” and is most often used by creators and influencers, who can tap into features like live chats, polls, and question prompts to invite viewers to participate in real-time conversations with them.

Because most platforms also allow users to give streamers gifts that can be redeemed for cash, creators can also earn a fair amount of money with social media live streaming.

Screen view of content creators making a Facebook Live stream with guest request list.

Source: Facebook

Advertisement
free widgets for website

At some point, you’re going to get that burning urge to go live on social media.

But the smorgasbord of social media live streaming platforms can be downright overwhelming. Instagram or TikTok? Facebook or YouTube? Is Twitch just for gamers? (Side note: no, it’s not.)

The answer, though, is simple: you should be streaming wherever your audience (or future audience) is hanging out.

Here’s some helpful demographic information on each of the major social media networks to help you address your target audience and figure out where to go live.

Then, read on for details on how to master live streaming on each one.

Advertisement
free widgets for website

How to go live on Facebook

Depending on your user profile and your device, there are a few different ways to go live on Facebook.

If you’re creating a mobile Live video for a business page:

  1. Tap Create a post.
  2. Tap Live Video.
  3. (Optional) Write a short description of your video.
  4. Hit the blue Start Live Video button to begin your stream.

If you’re creating a mobile live video for a personal profile:

  1. Tap the What’s on your mind? field at the top of your newsfeed and then tap Live Video.
  2. (Optional) Adjust your audience in the To: field at the top, and add a description. This dropdown also gives you the option to share your live video to your story.
  3. Hit the blue Start Live Video button to begin your stream.

If you’re creating a Facebook Live video on your computer:

  1. In the create post box in your newsfeed, tap Live Video.
  2. Select Go Live. If you want to schedule a live event to start later, select Create Live Video Event.
  3. If you want to broadcast using your webcam, select Webcam. If you want to use a third-party streaming software, select Streaming software and paste the stream key into your software.
  4. Select where your video will appear, who can view it, and add a title and description if you’d like.
  5. Click the blue go live button.

Once you’re live, you’ll be able to see the names and number of live viewers and a stream of real-time comments.

When the show is over, the post saves to your profile or page (unless you’ve shared it to your story only).

Facebook live stream

Source: Facebook

See also  26 Ideas for a Twitter Bio That Makes a Great First Impression

Learn more about how to live stream from Facebook here.

Advertisement
free widgets for website

How to go live on Instagram

On Instagram Live (available on the mobile app only for now), you can collaborate with guests, ask followers questions, or use filters. When your session’s over, you’ll be prompted to share your stream to your Story if you’d like.

Here’s how to go live on Instagram:

  1. Tap the camera in the top left corner of your phone.
  2. Swipe right to access the Instagram Live screen.
  3. Tap the Go live button to begin streaming.

Instagram livestream

Source: Instagram

Find more tips for how to use Instagram Live here.

How to go live on Instagram and Facebook at the same time

While there’s no official way to live stream the exact same content on Facebook and Instagram simultaneously, there are some third-party that can help.

Advertisement
free widgets for website

StreamYard, OneStream are a few of the multi-stream platforms that can be customized (unofficially) to broadcast to multiple platforms at the same time.

Though be warned that Instagram does not officially support streaming outside of its own app.

If you want to keep the solution lowtech (and legal), you could also use two devices to record simultaneously: one for streaming to Instagram, and second to stream to Facebook from another angle.

Keep in mind that double the broadcasts also means double the comment streams to keep track of. You may want to enlist an engagement specialist to help you.

Ugh, we get it, you’re popular!

Advertisement
free widgets for website

How to go live on LinkedIn

As of September 2022, LinkedIn Live is only available to users who meet certain criteria based on follower count, geographical location, and adherence to LinkedIn’s Professional Community Policies.

To check if you are eligible, tap Event from your home page. If you see LinkedIn Live in the event format dropdown, you are allowed to go live on the platform.

LinkedIn live group of people

Source: LinkedIn

Unfortunately, LinkedIn doesn’t have the same native live streaming capabilities as other social media platforms. Instead, you’ll need to use a third-party tool to broadcast live to LinkedIn.

  1. Grab two devices before you start streaming. One will be for the video, one for monitoring comments as they come in.
  2. Register for a broadcasting tool from a third party like StreamYard, Socialive, or Switcher Studio. Authenticate your LinkedIn account.
  3. Click the Broadcast button on your third-party tool and film.
  4. Use the second device to watch for comments (or get a friend to play moderator for you). Respond on camera as they come in.

Note: When your broadcast is over, it will live on your LinkedIn feed to attract even more engagement on the rewatch.

Get the complete guide to going live on LinkedIn here.

Advertisement
free widgets for website

How to go live on Twitter

A video is the perfect way to stand out from the crowd in the non-stop stream of tweets. When you’re all done, you can share from the beginning to tweet the video in full.

How to go live on Twitter:

  1. Tap the camera icon in the composer. Note: If you don’t see the camera, make sure Twitter has access to your photos on your phone’s privacy settings.
  2. Tap Live. (If you just want audio and not video, tap the mic at the top right to turn off the camera).
  3. (Optional) Add a description and location, or invite guests to join in.
  4. Tap Go live.

Twitter live

Source: Twitter

Here’s the full breakdown for how to go live on Twitter.

How to go live on YouTube

YouTube was the first major social network to offer live streaming. Today, it is the most popular place to consume live content.

Advertisement
free widgets for website

A webcam or smartphone (if you have at least 50 subscribers) will get you rolling right away. More advanced streamers can use encoders to broadcast from external devices, or screen share that awesome Mario 2 speedrun.

See also  How to Download Instagram Videos: We Rank the Best Apps

Any stream under 12 hours will be automatically posted to your Youtube channel for future generations to enjoy.

How to go live on YouTube with a webcam on desktop:

  1. Tap the video camera icon in the upper right corner.
  2. Select Go live.
  3. Select Webcam.
  4. Add a title and description, and adjust privacy settings.
  5. Click Save.
  6. Click Go live.

Note: you will have to verify your phone number with YouTube before you can go live from your desktop.

How to go live on YouTube on mobile:

  1. Tap the plus sign at the bottom of the home page.
  2. Select Go live.
  3. Add a title, select your location (optional), and adjust privacy settings.
  4. Click Next.
  5. Take a thumbnail photo.
  6. Click Go live.

Note: Only users who meet certain requirements can go live via mobile on YouTube. You’ll need at least 50 subscribers, have no live streaming restrictions, and be a verified channel.

How to go live on YouTube from an encoder:

Advertisement
free widgets for website
  1. Set up your channel for live streaming here.
  2. Download an encoder.
  3. Select Go live. You’ll be able to set things up in the Live control room here.
  4. Select Stream.
  5. Add a title and description, and adjust privacy settings.
  6. Start your encoder, and check the live dashboard for the preview to begin.
  7. Click Go live.

abc news live headlines and events

Source: YouTube

Find more detailed instructions on how to live stream on Youtube here.

How to go live on TikTok

As of 2022, TikTok’s live feature is only available to users who have at least 1,000 followers and are at least 16 years of age.

Haven’t reached the threshold yet? Here’s a potential trick for how to go live on TikTok without 1,000 followers.

If you’ve got access to TikTok Live, here’s how to use it:

Advertisement
free widgets for website
  1. Tap the plus sign on the bottom of the home screen.
  2. Swipe to the LIVE option in the bottom navigation.
  3. Pick an image and write a quick, enticing title.
  4. Press GO LIVE.

TikTok go live

Source: TikTok

How to go live on Twitch

Twitch is unlike other social platforms in that it was built specifically for streaming, which means it’s a must for creators who want to break into live content.

This also means that going live on the platform is relatively straightforward.

If you want to stream videos of yourself or your surroundings, follow the instructions for how to go live IRL. If you want to stream yourself playing a video game, follow the instructions for how to stream games.

How to stream on Twitch in IRL:

Advertisement
free widgets for website
  1. Tap the Create button on the top of the home screen.
  2. Tap the Go live button on the bottom right.
  3. Select either Stream games or Stream IRL, depending on the kind of content you’re streaming.
  4. Write a description for your stream and select your category.
  5. Tap Start Stream.

How to stream games on Twitch:

  1. Tap the Create button on the top of the home screen.
  2. Tap the Go Live button on the bottom right.
  3. Tap Stream games.
  4. Select your game from the list.
  5. Tap edit stream info to add a title, category, tags, language, and stream markers.
  6. Adjust the volume and VOD settings.
  7. Tap the Go live button.

How to stream on Twitch from desktop

  1. Head to your creator dashboard.
  2. Download Twitch Studio.
  3. Configure Twitch Studio and grant access to your device’s microphone and camera.
  4. From the home screen, click Share stream.
  5. Click Edit stream info to add a title, category, tags, and language.
  6. Click Start stream.

Twitch live stream

Source: Twitch

1. Leverage live analytics

As with any other kind of social media post, you’ll want to pay close attention to your analytics after you’ve done a few lives. Make sure you’re posting at the right time to maximize views and engagement. Shameless plug: Hootsuite will tell you the best time to post based on when your followers are the most active.

See also  I Tried Instagram Automation (So You Don’t Have To): An Experiment

Make note of views, watch time, average view duration, engagement rate, and reach.

2. Promote your big moment

People might happen to catch your video as you press that “go live” button. Letting your audience know it’s coming up is only going to boost those numbers. When you schedule your social media posts, be sure to include information about upcoming lives.

Start a countdown on your various social platforms to hype up the moment: your Twitter crew might need a nudge to migrate over to Youtube when it’s your time to shine.

Advertisement
free widgets for website

social media livestream promotion

3. Make it timely

Your live video is competing for attention with the millions of other videos already out there. Having a timely “why now” hook will give your video an urgency more evergreen content will lack—like a one-night-only event (a holiday concert!), a seasonal special (an interview with Santa!) or an exclusive scoop (Santa’s dropping an album!).

Bonus: Read the step-by-step social media strategy guide with pro tips on how to grow your social media presence.

Get the free guide right now!

4. Create a dream team

Sharing a live broadcast with another influencer or expert in your field is one way to attract attention.

Whether it’s an interview with someone you admire or a more collaborative production, it’s a great way to leverage your guest’s audience into your own new followers. Sharing is caring, right?

Advertisement
free widgets for website

5. Keep the context clear

The hope is that viewers will be watching from the very beginning, but the reality (or maybe magic?) of live streaming is that your audience will come and go throughout the broadcast.

Make sure it’s clear what they’re tuning into by occasionally reiterating the topic. A watermark, text or logo that clarifies who is on screen and what’s going on can be helpful, too.

6. Engage with your audience in the moment

The whole reason you’re doing your video live is to connect with your viewers, right? So make sure they know they’re a part of the show.

Say hello to commenters, welcome new viewers who are just joining the stream and answer questions on the fly if you can.

7. Have a roadmap

The beauty of a live stream is that anything can happen. But that isn’t to say that you shouldn’t have a goal of what you want to happen.

Advertisement
free widgets for website

Financial expert Josh Brown may have been responding to viewers live on Twitter, but the Q&A format gave the off-the-cuff show some structure.

Jot down your key points or segments before you go live to keep yourself on topic. Think of it as less of a script, more of a road map.

8. Optimize your setup

While on-the-fly filming definitely has its charm, videos that are inaudible or poorly lit can be a struggle to stick with.

Set yourself up for success by doing a sound check before you go live. Seeking out bright, natural light whenever possible, and using a tripod if a shaky arm is too distracting. (Why do they make those phones so heavy?)

Promote your live videos in advance with Hootsuite, an easy-to-use dashboard that lets you schedule posts to all the major social networks from one place. Then, engage with new followers and track your success. Try it for free.

Advertisement
free widgets for website

Get Started

Do it better with Hootsuite, the all-in-one social media toolkit. Stay on top of things, grow, and beat the competition.

Free 30-Day Trial (risk-free!)

Advertisement
free widgets for website

Continue Reading

Uncategorized

How to Download YouTube Videos (7 Methods)

Published

on

By

how-to-download-youtube-videos-(7-methods)

Do you want to download YouTube videos but can’t figure out how?

Maybe you want to watch a tutorial offline, or maybe you just want to have your kid’s favorite clip on your computer for safekeeping.

Or, perhaps you’re a marketer or content creator looking to download and use an existing YouTube video.

Whatever the reason, downloading a video from YouTube is actually pretty easy to do. In this guide, we’ll show you how to download YouTube videos on your mobile device, your Mac, or your PC.

Advertisement
free widgets for website

Bonus: Download the free 30-day plan to grow your YouTube following fast, a daily workbook of challenges that will help you kickstart your Youtube channel growth and track your success. Get real results after one month.

Advertisement
free widgets for website

Can you download YouTube videos?

If you upload the video yourself, you can download the video from YouTube directly to your computer.

If it is not a video you uploaded, then you can’t save it to your computer from YouTube, but you can download it to your YouTube library to watch offline.

There are third-party apps and workarounds to download YouTube videos onto your Mac or PC. And, if you’re a creator looking to download a video, edit it, and re-upload it to get more YouTube views, then these options are for you.

You can easily download videos from the YouTube app with your phone to watch offline. You just need to have YouTube Premium and the app installed.

Can you download YouTube videos for free?

Since you need Premium to download YouTube videos, it’s not exactly free.

Advertisement
free widgets for website

YouTube Premium often has sign-up promotions where they give out free months, so if you canceled your subscription before your free months were up, it would technically be free.

YouTube Premium is $11.99 per month for a single user. Or you can get a Family Plan with six users for $17.99 per month.

You can, however, use third-party apps to get that free YouTube video download – more on this below!

How to download YouTube videos: 7 methods

YouTube is great for finding tutorials, instructional videos, and entertainment. And it’s full of inspiring videos and free content for content creators and marketers.

Some creators will download videos, layer edits or voiceovers overtop, or splice them into their videos, and repost them as original content.

Advertisement
free widgets for website

This works well for things like reviews, using expert quotes as sources, or commentary on gaming streams.

See also  How To Search on TikTok for Just About Anything

Below, a dietician pulls clips from fitness and lifestyle YouTuber Daisy Keech’s videos. She’s using the clips to bust myths on nutrition and dieting and spread education and awareness.

But there’s one thing you should know before downloading anything from YouTube. Many of the videos are copyrighted, which means they’re illegal to share without paying the creator.

YouTube says, “Creators should only upload videos that they have made or that they’re authorised to use. That means that they should not upload videos that they didn’t make, or use content in their videos that someone else owns the copyright to, such as music tracks, snippets of copyrighted programmes or videos made by other users, without necessary authorisations.”

Advertisement
free widgets for website

Before sharing a video you’ve downloaded, check to make sure it’s legal to do so.

How to download your own YouTube videos

Downloading a video you’ve previously uploaded to YouTube is easy.

Step 1: Open up YouTube and navigate to the menu on the left-hand side of your screen. Tap on Your videos. This will take you to your YouTube Studio.

YouTube premium your videos

Step 2: Navigate to the video you want to download and hover over it. This will bring up a menu bar. Tap the vertical ellipses icon.

channel content vertical ellipses icon

Step 3: Tap download

Advertisement
free widgets for website

YouTube channel content download video

Step 4: Your video will appear in your downloads as an mp4

mp4 downloaded YouTube video

How to download YouTube videos on Mac

You can download YouTube videos to your Mac through your YouTube account. Just a note, you must have had access the internet within 30 days to be able to watch these videos.

Here’s how to save YouTube videos to your library so you can watch them while offline:

Step 1: Click on the video you want to watch

Step 2: Below the video, tap Download or tap More and then Download

Advertisement
free widgets for website

Punk's not dead Hootsuite Analytics download video

Step 3: Downloaded will have a checkmark beside it once complete

downloaded video checkmark icon

Step 4: Navigate to your video library by clicking on the hamburger icon in the top left corner and scrolling down to Downloads

video library hamburger icon downloads

You can watch your video here so long as you’ve had an internet connection in the past 30 days.

watch YouTube video in downloads folder

Alternatively, you can download YouTube videos to your Mac for free with the VLC Media Player. You do not need a Premium account to use the VLC player.

See also  26 Ideas for a Twitter Bio That Makes a Great First Impression

Again, be careful with copyright laws if you plan to share this video. Following copyright laws are especially important if you’re trying to make money off YouTube.

Advertisement
free widgets for website

Many people love the VLC Media Player as it’s a “free and open source cross-platform multimedia player and framework that plays most multimedia files, and various streaming protocols.” In other words, it’s open to anyone, plays most videos, and can help you download videos from YouTube.

Step 1: Head to YouTube and find the video you would like to download

Step 2: Copy the URL

copy URL of YouTube video

Step 3: Open the VLC player and navigate to File on your top menu bar, then Open Network

VLC player file open network

Step 4. In the window that opens, you should be on the Network tab. Paste the YouTube video’s URL in the text box, and click Open at the bottom.

Advertisement
free widgets for website

open source network copy URL

Step 5: Your video should open automatically once downloaded and appear in your Downloads folder

Now that you’ve got the tools to download YouTube videos, you can work on promoting your YouTube channel.

How to download YouTube videos on iPhone

You can easily download a youtube video to your iPhone to watch offline.

Step 1: Open the YouTube app on your iPhone

Step 2: Find the video you want to download for offline viewing

Advertisement
free widgets for website

Step 3: Tap the Download button and choose your resolution

Step 4: Tap Library in the bottom left corner

Step 5: Tap Downloads, where you’ll find all of your downloaded videos

How to download YouTube videos on Android

Much like the iPhone instructions above, you can also download a YouTube video onto your Android to watch offline.

Step 1: Open the YouTube app on your Android

Advertisement
free widgets for website

Step 2: Find the video you want to download for offline viewing

Step 3: Tap the Download button and choose your resolution

download videochoose download resolution quality from full HD to low

Step 4: Tap Library in the bottom left corner

library bottom left corner

Step 5: Tap Downloads, where you’ll find all of your downloaded videos

your downloads all videos

How to download YouTube videos on PC

You can download a video on YouTube onto your PC for easy viewing in one of two ways. The first will save your videos onto the YouTube Library, where you will only be able to access them if you’ve had access to the internet within 30 days.

Advertisement
free widgets for website

To save YouTube videos to your library so you can watch them while offline:

See also  How To Get Verified on TikTok in 2022 [5 Steps]

Step 1: Click on the video you want to watch

Step 2: Below the video, tap Download or tap More, and then Download

Step 3: Downloaded will turn blue below the video once complete

Alternatively, you can use the VLC player. With the VLC player, you can download YouTube videos free, straight to your PC! With this method, you don’t need to have a Premium YouTube account.

Advertisement
free widgets for website

Here’s how to download a video from YouTube using the VLC Media Player:

Step 1: Head to YouTube and find the video you want to download

Step 2: Copy the URL

Hootsuite Labs

Step 3: Open VLC Media Player

Step 4: Click Media in the top menu, and then Open Network Stream

Advertisement
free widgets for website

media open network system

Step 5: In the pop-up that appears, select the Network tab and paste the YouTube video’s URL in the text box at the top, and then click Play at the bottom

play

Step 6: Now that the video is playing, select the Tools tab in the top bar, and then select Codec Information.

Tools Codec Information

Step 7: Triple-click on the Location bar at the bottom of the window to highlight the entire text. Right-click and select Copy.

Location window highlight text

Step 8: Go back to your browser and paste the text into the url bar. The video will appear. Then right-click anywhere on the video and select the Save As option to download the file as an MP4 (or your format of choice)!

click save as to download mp4 file

A quick note: if the process above doen’t work for you (usually around Step 6), make sure that VLC is running on the most recent version. You might to do a full re-install of VLC if the issue persists after updating.

With Hootsuite, you can schedule your YouTube videos and easily promote them across multiple social media networks from one dashboard. Try it free today.

Advertisement
free widgets for website

Get Started

Grow your YouTube channel faster with Hootsuite. Easily moderate comments, schedule video, and publish to Facebook, Instagram, and Twitter.

Free 30-Day Trial

Advertisement
free widgets for website

Continue Reading

Uncategorized

Social Media Sentiment Analysis: Tools and Tips for 2022

Published

on

By

social-media-sentiment-analysis:-tools-and-tips-for-2022

How do people feel about your brand — right now? This question may seem basic. But it can be critically important for marketers, as it should inform every aspect of your content and marketing strategies.

Social media sentiment analysis gives brands an opportunity to track online conversations about themselves and their competitors in real time. At the same time, they gain quantifiable insights about how positively or negatively they are viewed.

Social media sentiment analysis makes sure you know how every brand choice affects brand loyalty and customer perception.

It may sound complex. But there are plenty of tools to help you gather and analyze the social data you need to understand exactly where your brand stands.

Advertisement
free widgets for website

Bonus: Get a free social media sentiment report template to easily track audience sentiment over time.

Social media sentiment analysis is the process of collecting and analyzing information on how people talk about your brand on social media. Rather than a simple count of mentions or comments, sentiment analysis considers emotions and opinions.

Social media sentiment analysis is sometimes called “opinion mining.” That’s because it’s all about digging into the words and context of social posts to understand the opinions they reveal.

Advertisement
free widgets for website

Measuring social sentiment is an important part of any social media monitoring plan.

In the section below, we get into some powerful tools you can use to help make social sentiment analysis faster, easier, and more accurate.

But if you’re not yet ready to invest in specialized social media sentiment analysis tools, you can get started with a bit of extra research.

1. Monitor your mentions

The first step of social media sentiment analysis is to find the conversations people are having about your brand online. The challenge is that they won’t always tag you in those conversations.

Fortunately, you can set up Hootsuite streams to monitor social channels for all mentions of your brand, even when you’re not tagged. Here’s how to collect them all in one place.

Advertisement
free widgets for website

In the Hootsuite dashboard, add a stream for each of your social accounts. This will track the mentions where people tag your accounts on social.

Hootsuite Streams mentions

Try for free

You might want to organize all of your Mentions streams into a Social Mentions board to make them easier to view at a glance.

On some social media platforms, you can even track the posts where you’re not tagged:

  • For Instagram, you can monitor hashtags related to your products or brand name.
  • For Twitter, you can use hashtags or keywords.

Be sure to create streams for your brand name and your product or service names.

add stream on different social accounts

Again, a board can be a helpful way to organize all of these streams on one screen.

Advertisement
free widgets for website

For more details on getting set up to track your mentions, check out our full post on social listening tools.

2. Analyze the sentiment in your mentions

Next, you’ll look for terms that indicate sentiment within your mentions. Think about the kinds of positive or negative words people might use to talk about your brand. Examples might include:

  • Positive: love, amazing, great, best, perfect
  • Negative: bad, awful, terrible, worst, hate

There will likely be other terms specific to your product, brand, or industry. Make a list of positive and negative words and scan your mentions for posts that include these terms.

For Twitter, you can set Hootsuite up to do some of this work automatically. In the dashboard, create a search stream using your name plus 🙂 to indicate positive sentiment. Then create a search stream using your name plus 🙁 to indicate negative sentiment.

See also  I Tried Instagram Automation (So You Don’t Have To): An Experiment

add Twitter stream with positive sentiment

If you’re tracking sentiment manually, keep in mind that you need to watch out for the context. Is someone being sarcastic when they say they had “the best” customer experience with your brand?

3. Calculate your social sentiment score

You can calculate your social sentiment score in a couple of ways:

Advertisement
free widgets for website
  • Positive mentions as a percentage of total mentions
  • Positive mentions as a percentage of mentions that include sentiment (removing neutral mentions)

Which method you use doesn’t really matter, as long as you are consistent. That’s because the most important thing to watch for is change.

The second method will always result in a higher score.

As we just said, Hootsuite is a powerful tool for collecting the data you need for sentiment analysis. These tools take things a step further by providing that analysis for you.

1. Hootsuite Insights Powered by Brandwatch

Hootsuite Insights powered by Brandwatch allows you to use detailed Boolean search strings to monitor social sentiment automatically. You’ll also get word clouds showing the most common words used to talk about your brand. Plus, charts that benchmark your social sentiment against your competitors.

In addition to positive and negative sentiment, Hootsuite Insights tracks specific emotions, like anger and joy, over time. This allows you to look for sudden changes, or ongoing trends. You can also filter sentiment by location or demographics, so you can see how sentiment varies across your audience. There’s also an AI analysis option to automatically identify the causes of significant changes in sentiment.

Alerts are another handy feature that allow you to be notified if there’s a sudden change in sentiment. Then you can get ahead of any issues before they get out of control.

Advertisement
free widgets for website

2. Metionlytics

Mentionlytics’s pitch is: “Discover everything that is being said about your brand, your competitors or any keyword.”

You can broaden the scope of your search to see what people are saying about your brand all over the internet. There’s a built-in sentiment analysis feature that works in multiple languages.

3. Digimind

Digimind identifies and analyzes all the relevant conversations about your brand and competitors.

Advertisement
free widgets for website

It pulls information from more than 850 million web sources, so you know you’re getting a comprehensive view of sentiment toward your brand.

You can also analyze mentions and apply filters to highly customize your sentiment analysis process.

4. Crowd Analyzer

Crowd Analyzer is an Arabic-language social listening and sentiment analysis tool. This is especially important for brands with an Arabic-speaking target audience. Other social sentiment tools do not generally have the capability to recognize sentiment in Arabic posts.

Crowd Analyzer sentiment analysis tool

Source: Hootsuite App Directory

Advertisement
free widgets for website

5. TalkWalker

TalkWalker gathers information from more than 150 million sources. The tool then uses artificial intelligence to analyze sentiment, tone, emotions and much more.

Our social media sentiment report template provides the structure you need to create an impactful report to share with your team.

To use the template, click the File tab, then click Make a copy. This gives you your own copy of the template you can use every time you need to create a new social sentiment report

Bonus: Get a free social media sentiment report template to easily track audience sentiment over time.

Advertisement
free widgets for website

3 ways to improve your brand sentiment on social media

The benefits of tracking social media sentiment are a little bit circular. For example, tracking social sentiment helps you better understand your audience, which in turn helps you improve social sentiment.

See also  24 Twitter Demographics That Matter to Marketers in 2022

So, if you were paying attention to the benefits section above, these strategies might sound a little familiar…

  1. Know your audience: When you know your audience well, you can craft messaging that connects with them. Basically, it boils down to this: Give your audience more of what they want and less of what they don’t.
  2. Engage: Respond to comments, mentions, and direct messages. Maximize positive interactions while providing a quick resolution to any negative mentions.
  3. Play to your strengths: Use social sentiment to understand what your audience thinks is great about your brand — and what they think is not so hot. While you work on improving the lagging areas, play up your strengths. Provide value while remaining true to your brand identity.

A simple tally of your social mentions only tells you how much people are talking about your brand online. But what are they saying? Social media sentiment analysis helps you answer this question.

After all, a high number of mentions might look great at first glance. But if it’s a storm of negative posts, it might not be so great after all.

Advertisement
free widgets for website

In July, BMW’s social mentions spiked — but the engagement was not positive. Confusion ran rampant about a planned decision to sell subscription services for in-car functions. The Tweet that really set things off got nearly 30,000 retweets and 225,000 likes.

This is wild — BMW is now selling a monthly subscription service for heated seats in your car.

• Monthly fee: $18

• Annual fee: $180

The car will come with all the necessary components, but payment is needed to remove a software block.

Welcome to microtransaction hell.

— Joe Pompliano (@JoePompliano) July 12, 2022

Advertisement
free widgets for website

If the company had just been counting mentions, they could have thought they’d done something very right.

But the sentiment behind this increased activity was primarily negative. BMW was forced to clarify its subscription plans.

Let’s talk heated seats… ⤵️

— BMW USA (@BMWUSA) July 14, 2022

Here’s why your brand needs to track social sentiment.

1. Understand your audience

Marketers do their best work when they understand their audience. That means you need to understand how your audience feels about your brand, your social posts, and your campaigns, not just how much they mention you.

Advertisement
free widgets for website

For example, White Castle used social listening and sentiment analysis to discover that their customers have a positive association with the very specific experience of eating White Castle sliders while watching TV in bed.

With this knowledge in hand, White Castle featured a couple eating sliders in bed in their next campaign.

White Castle couple eating sliders while watching TV in bed

Source: White Castle ad via eMarketer Industry Voices

Ongoing social media sentiment analysis can also alert you quickly when customer preferences and desires change.

2. Improve customer service

Monitoring sentiment provides two major benefits for customer service and support:

Advertisement
free widgets for website
  1. It can alert your teams to any new or emerging issues. You may even learn about issues with a particular product run or product. You can then prepare your team, or even create social content that addresses issues directly.
  2. You can proactively reach out to people who may be having a challenging experience with your brand. A simple response or follow-up can often go a long way to resolve a customer issue before they even contact your team.

In this example, Adobe’s Twitter customer support team was able to resolve an issue and leave the customer happy even though they were not tagged.

Feel free to reach out whenever needed. Thanks. ^RS

— Adobe Care (@AdobeCare) September 26, 2022

3. Tweak brand messaging and product development

By following trends and investigating spikes in positive, negative, or neutral sentiment, you can learn what your audience really wants. This can give you a clearer idea of what kind of messaging you should post on each social network.

You may even gain insights that can impact your overall brand strategy and product development.

For example, Zoom monitored their social sentiment to uncover the biggest negative myths about their product. They then created a series of TikTok videos to bust those myths, improving customer confidence.

@zoom

Just facts. ✅ #zoom #fyp #facts

Advertisement
free widgets for website

♬ original sound – Zoom

They also created a series of “Pro Tips” videos to answer the most commonly asked questions on social, thereby reducing the workload for the customer service team, while highlighting new features. Some of the ideas for new features even came from social listening and analysis.

@zoom

Answer @im_siowei giving the people what they want ✨ @Matt Head #zoom #focusmode #zoommeeting #fyp #december

♬ original sound – Zoom

4. Understand where you stand in your niche

Brands cannot be all things to all people. Social sentiment can help you understand where you stand in your business niche. This, in turn, can help you reach the right audiences with the right messages at the right time.

Advertisement
free widgets for website

For example, the production team at the media company Underknown launched a YouTube channel called “According to Science.” They told stories based on scientific research. But after 60 videos, the channel wasn’t growing.

After analyzing their data, the team realized that videos focused on survival got the most positive response. They tweaked their entire strategy and launched a new channel called “How to Survive.” The channel gained a million YouTube subscribers in only 18 months.

When they discovered their most positive responses came from Americans aged 18 to 34, they further adapted by creating short videos that live on TikTok and regularly get more than a million views.

@howtosurvive.show

Let’s see if this video stays up 😵‍💫 #HowToSurvive #SurvivalSkills #DoNotAttempt #educationalpurposes #Survivalist #FloridaMan #Crocodile

♬ original sound – How to Survive

Advertisement
free widgets for website

Social media sentiment analysis can also help you understand in which areas of your business you really excel, and what you might need to improve.

5. Spot brand crises early

You never want your brand to fall into a crisis. But if it happens, monitoring social sentiment can help you spot the problem early. You can implement your crisis response plan to minimize negative sentiment or avoid it entirely.

In the BMW example above, the car company took 48 hours to reply to the heated seats controversy on Twitter, and another day to get an official statement up on its website. By then, the issue had gained significant media coverage, making it harder for BMW to undo the damage. Had they responded within the day, they might have been able to correct the narrative before it got out of control.

Setting up automatic alerts for spikes in mentions and sentiment is an important early-warning system for brand crisis management.

Track social media sentiment—and manage all your profiles—from a single dashboard with Hootsuite. Schedule posts, respond to comments, measure performance, and more.

Advertisement
free widgets for website

Get Started

Do it better with Hootsuite, the all-in-one social media toolkit. Stay on top of things, grow, and beat the competition.

Free 30-Day Trial (risk-free!)

Advertisement
free widgets for website

Continue Reading

Trending