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Twitter issues fix for disappearing tweets

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Back in September, Twitter acknowledged an issue that many users experienced that caused tweets to suddenly disappear as users were reading them. To quickly recap, when users returned to their Twitter feed after being idle, the user would begin scrolling and reading Tweets, only for the feed to refresh and the tweet that was partially read, was now shuffled further down into the feed

This didn’t make for a pleasant experience on the app, so Twitter is now rolling out the fix that should stop your feed from suddenly refreshing. At the present time, the fix is available on Twitter for web.

As Twitter mentions, the fix will make it so you decide when to refresh your feed. According to Twitter, “click the Tweet counter bar at the top”.

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What is a Social Media Dashboard and Why Do You Need One?

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If you’re reading this article, you’ve probably heard of a social media dashboard. But you might not be exactly sure what it is, or how it could help you.

Well, whether you’re managing one social media account or ten, it can be overwhelming to strategize content, create posts, and react to trends on the fly. Not to mention, tracking analytics across platforms, apps, and devices can leave you feeling like you’re chasing your tail.

By consolidating all of your social media accounts into one platform, you can quickly see what’s happening across the board and take action accordingly — without pulling out your hair.

In this article, we’ll teach you the basics of social media dashboard tools and how you can use one to save time and become a better social media marketer.

Bonus: Get a free social media report template to easily and effectively present your social media performance to key stakeholders.

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A social media dashboard is a platform that allows you to view all of your social media activity in one place. This includes scheduling and creating posts, tracking analytics, and interacting with your followers.

The best social media dashboards will also allow you to do things like track trending content, manage ad campaigns, and analyze results across platforms. Not only does this make social media marketing more efficient, but it also allows you to get a better understanding of your overall social media performance — something that is nearly impossible to do while toggling back-and-forth between native social media business profile solutions.

Want to see how a social media dashboard works in action? The video below shows an overview of the Hootsuite dashboard.

A social media analytics dashboard is the place where you can track, measure, and analyze the performance of your social media platforms. You can use a social media analytics dashboard to track how many likes and comments your posts receive, what kind of engagement your content is receiving, and how much new traffic you’re getting. It’s more specifically focused on analytics than a social media dashboard.

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social media analytics dashboard in Hootsuite

While there are many tools, like Hootsuite Analytics, that offer this as a service, you can also create your own social media analytics dashboard using our social media report template (sometimes referred to as a social media dashboard template). Or, create your own templates using Excel or Google Sheets.

See also  How To Schedule Instagram Reels in 10 Easy Steps

success snapshot shown in social media dashboard template

Using a social media dashboard gives you a clear overview of your social media performance, so you can see what’s working and what’s not. It also allows you to track your progress over time and understand how your content is performing. This will allow you to save money and time on social media marketing for your business.

Here are some of the biggest benefits of a social media marketing dashboard:

  • Gaining insights with a single glance: A social media dashboard displays all of your metrics in one place so you can quickly see what’s working and what’s not.
  • Sharing performance with your team: Social media dashboards make it easy to share your performance with your team so you can stay on top of your strategy.
  • Increasing your conversion rates: By understanding your social media metrics, you can shape your marketing strategy to increase your conversion rates.
  • Generating revenue: Insights provided by your social media dashboard help you make informed decisions about the sales funnel.

Looking for your next social media dashboard? Here are the features you can’t miss.

Performance tracking

A social media dashboard should make it easy to track your performance across all your social media channels, including impressions, reach, and engagement metrics. The more data you can gather, the better you’ll be able to understand what’s working and what’s not.

For example, if you see that your posts are getting a lot of engagement but not many clicks, you might want to focus on creating more shareable content. Or, if you notice that your audience is most engaged during certain times of day, you can adjust your posting schedule accordingly.

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screenshot of hootsuite social media analytics dashboard

Content creation

A social media dashboard should also help you with content creation, by providing insights into what content is performing well and which topics are resonating with your audience.

Let’s say you’re trying to boost engagement on your Facebook page. By looking at your dashboard, you might notice that posts with images perform better than those without. By adding images to your next batch of posts, you’ll be giving your audience more of what they love.

hootsuite dashboard suggesting best times to post

Hootsuite Analytics showing the best time for a business to post on Facebook to get the maximum amount of impressions.

A good social media dashboard may also help with content creation by including image or video editors, or even AI-assisted help writing captions for your social media posts.

See also  Instagram Reels Algorithm: Everything You Need to Know

Hootsuite’s integration with Lately.ai uses artificial intelligence to help you create optimized copy for all types of social media posts.

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Time-Saving

Another benefit of using a social media dashboard is that it can save you time. By bringing all of your social media data into one central place, you can quickly and easily identify patterns and opportunities. This would otherwise require hours of manual data entry and analysis, pulling figures from individual native platforms.

Messaging

Engaging with your audience is essential for social media success. A social media dashboard brings all of your social messages into one place, letting you quickly and easily respond to customers, no matter which platform they are using.

The best social media dashboards will also let you assign message replies to your team members. That way, your customers always get the best response, and nothing gets left behind.

graphic of hootsuite inbox for messaging

Reporting

A social media dashboard should make sharing your results with stakeholders easy. Reporting proves the ROI of your social media efforts and helps make a case for further resourcing.

Choose a social media reporting dashboard that lets you generate custom reports. Bonus points if you can add your organization’s logo, and schedule reports to be sent automatically throughout the year.

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two cartoon people moving tiles on hootsuite social media reporting dashboard

Competitive analysis

If your customers are talking about you on social media, you want to know what they’re saying. But it’s not enough to just track your brand mentions. You also need to be aware of what people are saying about your competition. And you need to understand the larger conversations that are taking place in your industry.

Social media dashboards that offer social listening features can help you monitor conversations about your brand, or your competitor’s brands, online. This data can be used to inform new content or get ahead of important messaging opportunities.

hootsuite streams dashboard view

Improved collaboration

Finally, a social media dashboard can also improve collaboration within your team.

By sharing a dashboard with your team members, you can give them visibility into your social media performance and allow them to contribute their own insights. This can help to make your team more efficient and effective, and ultimately get you on your way to achieving your social media goals.

See also  How to Find Old Tweets: 4 Tried-And-True Methods

Get better at social media marketing

A good social media dashboard will not just help you become a better social media marketer by showing you performance data in one easy-to-analyze place. The best ones will offer tips and learnings to actually help you get better results.

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For example, Hootsuite’s social media dashboard gives every customer a “social score” based on their performance over the last few months. Depending on your score, it will suggest areas of improvement and tactics you could use to improve your score (and get better results on social media).

social score 90

Want to know your social score? Try Hootsuite free for 30 days (risk-free).

Of course! You can use our template to make your own social media reporting dashboard (find that above). Or, you can choose a true social media dashboard solution that will let you track your performance and also manage all of your social media in one place. *wink*

A social media dashboard that will save you time (and make you a better marketer)

Social media managers and small business owners are always looking for ways to save time. A social media dashboard can help you do just that. By consolidating all of your social media reporting into one place, you can easily see what’s working and what isn’t. This will save you valuable time and help you improve your social media strategy going forward.

Hootsuite offers a 360-degree view of results from all of your social networks in our social media metrics dashboard. You can also

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  • get insights into the best times to post for your audience and channels to maximize your engagement,
  • monitor and reply to messages from one place, improving your response time,
  • create custom automated reports to prove your ROI,
  • and track conversations about your brand on social media, heading off PR crises before they happen.

Try a Hootsuite Pro Trial and get access to all these features, plus live social media coaching sessions every Monday. Past sessions have included How to Get More Instagram Followers, How to Grow on TikTok, and more.

Free 30-Day Trial (Risk-Free!)

Do it better with Hootsuite, the all-in-one social media toolkit. Stay on top of things, grow, and beat the competition.

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How to Find Old Tweets: 4 Tried-And-True Methods

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Do you ever revisit your old tweets? Twitter has been around since 2006 — if you were an early adopter, you’d probably be surprised to see some of the content you once thought was cool and appropriate to share.

Reviewing your old tweets will help you keep your brand image in check, and it should be part of your regular social media audits.

In this post, we go over how to search for old tweets and delete them.

Bonus: Download the free 30-day plan to grow your Twitter following fast, a daily workbook that will help you establish a Twitter marketing routine and track your growth, so you can show your boss real results after one month.

Why is keeping track of old tweets important?

If, like me, you joined Twitter in its very early years with no idea what it was really about, you might be wondering how to find old tweets. What did you have to say in the halcyon days of 2007? Are irrelevant or potentially embarrassing tweets lingering on your timeline?

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Enjoying the free wireless at YVR.

— Christina Newberry (@ckjnewberry) March 5, 2009

Singing the praises of free wifi at a major international airport (nevermind calling it “wireless”) looks a little goofy from the fully connected days of 2022.

Of course, this random tweet isn’t going to get me in any trouble. But if my timeline were littered with this kind of thing, I’d probably want to go in and clean it up. It might also be a good idea to thin out some of my overzealous grammar attacks and extensive retweeting from the early 2010s.

We’re not advocates of cancel culture, or of hiding from your past. But, realistically, there are plenty of reasons you’d want to delete old content from your Twitter timeline.

Maybe you started with a personal Twitter account and now want to use it for business purposes. Maybe you’re job hunting and know potential employers will be checking you out on social. Or maybe you said some things when you were young that you have grown up to understand were not so wise.

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Keep reading to find out how to search for old tweets and delete them. Keep in mind that all of these methods delete your tweets from Twitter itself and from retweets and quote tweets created with the modern Twitter options. If someone copy and pasted part of your tweet (like we did for old school RTs and MTs) or screencapped it, the content is there to stay.

How to find old tweets: 4 methods

Method 1: Twitter advanced search

Twitter’s advanced search feature is the easiest way to search old tweets and does not require you to give any third-party apps access to your account.

1. Log in to your Twitter account and go to Twitter’s advanced search page.

Twitter’s advanced search page

2. Under the Accounts subheading, enter your username into the From these accounts field.

enter username in from these accounts field

3. Enter whatever information you can remember about the tweet(s) you’re looking for. This could be a keyword or phrase, a hashtag, an account you replied to or mentioned, and/or a specific date range.

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minimum replies likes retweets or dates

See also  How to Find Old Tweets: 4 Tried-And-True Methods

The date selection options go back to 2006, when Twitter first launched.

4. Click Search. In the search results, you’ll see a list of top tweets from that period.

search results with top tweets from that period

5. To see every tweet from that period, click on the Latest tab. This should return a list of every tweet you sent between the from and until dates you specified, in reverse chronological order.

You can also use the tabs across the top of the screen to look for tweets that contain photos or videos.

Method 2: Download a complete archive of your tweets

Downloading an archive of your tweets from time to time is good social media practice in general. It’s also a great way to search your entire record of old tweets. Here’s how to see old tweets using the Twitter archive:

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1. Go to https://twitter.com/settings/account

2. Under Your Account click on Download an archive of your data. When prompted, re-enter your password and choose a verification method.

3. Under Twitter data, click Request archive.

request archive under Twitter data

3. It can take a couple of days for Twitter to prepare your archive. When it’s ready, you’ll get a push notification and an email to let you know.

notification Twitter archive ready to be downloaded and viewed on desktop browser

4. Click on the notification to download your archive. Or, go to back to https://twitter.com/settings/account and click on Download an archive of your data under Your Account.

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5. Click Download archive to get a .zip file of all your Twitter activity, including all your old tweets.

6. Once you have the .zip file on your desktop, open the file called Your archive.html. You’ll see a summary of all your activity on Twitter. To see all your old tweets, click Tweets.

open folder to see summary of all activity

You’ll see a list of all your old tweets, in reverse chronological order. You can use the search box and filters on the right of the page to narrow your search, or use the tabs across the top to specifically see your replies and retweets.

Each tweet in your downloaded archive includes a link to the live tweet on Twitter for easy access.

old tweets with link to live tweet

Method 3: Use an app to see your old tweets on one scrollable page

If you don’t want to wait to download your entire Twitter archive, here’s how to look up old tweets using a third-party service. Options like AllMyTweets allow you to see your 3200(-ish) latest tweets almost instantaneously in easily scrollable form.

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The 3200 tweets limit is imposed by Twitter’s API. If you tweet once a day, that 3200-tweet view will take you back nearly nine years. But if you’re like Hootsuite and participate in a lot of Twitter chats, it will probably take you back less than two years.

Still, it’s a good place to start your search for old tweets.

1. Go to AllMyTweets and log in using your Twitter account. You’ll have to grant AllMyTweets access to your Twitter account, but you can always revoke this access later.

See also  What is Social Commerce and Why Should Your Brand Care?

2. Once you’re logged in , you can look up your own old tweets or someone else’s. Enter the username you’d like to look up old tweets for.

all my tweets Hootsuite loaded 3250 tweets

4. Scroll through the tweets, which appear in reverse-chronological order. Or use the search option in your browser to look for a specific keyword, phrase, or even emoji.

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Method 4: Use the Wayback Machine

What if the tweet you’re looking for has been deleted, and you don’t have access to the Twitter archive for the account it was sent from?

You might have some luck searching for it using the Wayback Machine. It doesn’t archive individual tweets, but it does have screenshots of popular Twitter pages from specific dates.

Note: This just goes to show you that deleting tweets is never a foolproof way to purge them from the internet.

Here’s how to search for old tweets using the Wayback Machine:

1. Go to the Wayback Machine. In the search bar at the top, enter http://twitter.com/[username], replacing [username] with the account you want to search.

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Internet Archive Wayback Machine

2. Click Browse History. The Wayback Machine will present you with every screenshot it has of that user’s Twitter page, organized by year and day.

browse history by year and day

3. Select which year you’d like to see tweets from in the timeline at the top of the screen. Then click on a date bubble.

4. The Wayback Machine will show you a screenshot of the user’s Twitter page exactly as it appeared on that day. Most old screenshots of Twitter will contain the first 20 or so tweets that appeared on the page that day, but won’t let you scroll to see older tweets. For example, here’s how Hootsuite’s Twitter page looked on August 24, 2014:

Hootsuite 2014 Twitter page

How to delete old tweets

Remember, as we just illustrated with the Wayback Machine, it’s kind of impossible to delete something once it hits the internet. That said, you can delete your Twitter content from Twitter, which certainly makes them much harder for someone to find without really digging.

Method 1: Delete old tweets manually

If you want to delete old tweets directly on Twitter, you’ll have to do so one at a time. There’s no native option to delete multiple tweets. Here’s how it works.

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  1. On your profile page, or using your Twitter archive, locate the tweet you want to delete.
  2. Click the three dots (more) icon at the top right of the tweet.
  3. Click Delete.

delete old tweets manually

And here’s how to delete something you Retweeted:

  1. On your profile page, scroll to the item you Retweeted.
  2. Hover your cursor over the Retweet icon.
  3. Click Undo Retweet.

undo retweet on profile page

Method 2: Mass delete old tweets

Instead of searching for specific items on your timeline, it might sometimes be easier to mass delete tweets.

Like we said above, there’s no native option to do this within Twitter, but there are apps that will allow you to delete old tweets in bulk.

See also  How To Search on TikTok for Just About Anything

Some of the best options include:

  • TweetDelete, which allows you to mass delete tweets based on how old they are or based on specific keywords or phrases.
  • TweetDeleter, which allows you to delete old tweets based on keywords, date, type, and media. A bonus of TweetDeleter is that it retains your old tweets in a private archive, so they’re removed from Twitter but still available to you.
  • Semiphemeral allows you to mass delete old tweets while keeping those that have a specific level of engagement. You can also select individual tweets to save from deletion.

Using any third-party app requires you to grant the app access to your Twitter account. It’s a good idea to revoke that access once you’ve done everything you need to do.

Method 3: Delete old tweets automatically

Maybe you love to retweet things but don’t want those tweets to live on your timeline forever. Or maybe you only want to keep tweets on your timeline that hit a certain level of engagement.

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In this case, an automatic delete service is a good option. All of the mass deletion tools above also allow you to set ongoing tasks that will delete tweets automatically over time.

For example, here’s how the ongoing Twitter deletion tasks setup looks in Semiphemeral.

Semiphemeral ongoing twitter deletion tasks setup

Source: micahflee.com

Method 4: The (almost) nuclear option

WARNING: This method allows you to keep your username, but you will lose all your followers. This is truly an account reset. Use this method only as a last resort.

If you really want a fresh start on Twitter, you can completely wipe your account and start over. To do so, you’ll need to create a new account with a temporary username, delete your old account, and then do a username switcheroo.

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This method is not for the faint of heart! But if you really want to scrap everything, here’s how it works.

  1. Create a new Twitter account with a new (temporary) username.
  2. Delete your existing Twitter account. (Yikes! Really. We mean it when we say this method is no joke.) Once the account is deleted your username becomes available, so do this next part fast.
  3. Change the name of your new account with the temporary username to your previous username:
    • From the profile page, click the three dots (more) icon.
    • Click Settings and privacy.
    • Click Your account.
    • Click Account information and confirm your password,
    • Click Username, then enter your original username.

That’s it. You now have a brand-new Twitter account with 0 tweets – and 0 followers! – but the slate is wiped totally clean.

Use Hootsuite to manage your Twitter accounts alongside all your other social media profiles. From a single dashboard, you can monitor your competitors, grow your followers, schedule tweets, and analyze your performance. Try it free today.

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How To Set Up an Instagram Business Profile + 4 Benefits

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Are you wondering how to get an Instagram business profile? We’ve got good news: Anyone who wants one can have one.

An Instagram business profile is a powerful tool in your digital toolbox. After all, Instagram has approximately 1 billion monthly active users — and many of those people happily follow brands.

In this article, we’ll take you through how to set up your business profile, four benefits you’ll get from switching over, and how to delete it if you change your mind. Plus, we’ve included a handy chart to compare business, personal, and creator profiles.

Bonus: 14 Time-Saving Hacks for Instagram Power Users. Get the list of secret shortcuts Hootsuite’s own social media team uses to create thumb-stopping content.

How to set up an Instagram business profile

“Sure,” you’re thinking, “You claim switching is easy, but how do you get a business profile on Instagram?”

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Relax, we’ve got you. Here are step-by-step instructions on how to change your Instagram profile to a business profile.

1. Head to your Instagram profile page and hit the hamburger menu in the top right corner.

the hamburger menu at the top right of an instagram profile

2. Tap Settings on the top of the list.

Finding the settings menu on Instagram

3. Navigate to Account, then scroll to the bottom of the list

Account settings in Instagram

4. Tap Switch to professional account

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Account settings to switch to professional account

5. Choose Continue and continue through the prompts, beginning with “Get professional tools.”

continue button

6. Choose the category that best describes you or your brand and tap Done.

choose how to describe yourself on your professional account

7. Next, you’ll be prompted to answer whether you are a Creator or a Business. Click Business and Next.

selecting a business profile

8. Review your contact information and decide whether or not you want it displayed on your profile (if you do, make sure to toggle that option). Hit Next.

choose whether or not to display contact info on Instagram profile

9. Connect your Facebook Page. If you don’t have one, you can either create a new Facebook Page or navigate to the bottom of the page and click Don’t connect a Facebook page now. It’s totally fine to have a business profile on Instagram without Facebook, and the next step is the same whether you connect to Facebook or not.

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choose whether or not to connect a facebook page to your instagram profile

See also  What is a Social Media Dashboard and Why Do You Need One?

10. Next, you will be prompted to set up your professional account. Here, you can browse your new features and tools.

Step 1 options after setting up your business profile on Instagram

Get Inspired will prompt you to follow other businesses or creators. Grow Your Audience will prompt you to invite friends to follow your account. And Share Content to View Insights will encourage you to post some new content so you can view your insights. Or, if you hit the X in the top right corner, you’ll go straight to your business profile!

11. Choose Complete your profile and fill in any missing information. Be sure to include a URL here so people know where to find your business outside of Instagram. And voila! You officially have a business account on Instagram

If you’re just starting out or simply curious, here’s a step-by-step guide on exactly how to use Instagram to your business advantage.

Why change to an Instagram business profile

With 90% of people on Instagram following a business, using the platform is a no-brainer.

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But, if you are on the fence about whether or not an Instagram business account is for you (no judgment), let us change your mind. A business profile on Instagram has benefits that will help you save time and grow your audience.

You can schedule posts

This may be the most important feature because you can save time as an extremely busy content creator, business owner, or marketer. With third-party apps like Hootsuite, you can schedule posts in batches way ahead of schedule. It’s easy to do, and your audience will appreciate the consistency.

Here’s more on using Hootsuite to schedule Instagram posts and reap the benefits.

Instagram insight access

Instagram’s insights may not be a crystal ball, but they are an excellent tool for understanding your followers.

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A business profile gives you access to a deep dive into your audience’s profile views, reach and impressions, along with demographic information about them. You can tailor your posts to appeal to specific interests when you know more about the folks that follow you.

See also  How To Schedule Instagram Reels in 10 Easy Steps

If you’re serious about improving your content, you’re not limited to Instagram’s built-in analytics tools. When you use Hootsuite Analytics with your Instagram business profile, you can track Instagram metrics in more detail than the native Instagram Insights.

Instagram analytics overview using Hootsuite

The Hootsuite Analytics dashboard allows you to:

  • Review data from the distant past
  • Compare metrics over specific time periods to get a historical perspective
  • Find the best posting time based on past engagement, organic reach, and click-through data
  • Generate downloadable custom reports
  • Look at specific post performance using your preferred metrics
  • Rank Instagram comments by sentiment (positive or negative)

Try Hootsuite for free. You can cancel anytime.

Access Instagram Shop features

If your business is in the business of selling products, you’ll want to access the Instagram Shop features.

With Shops, you can upload a product catalog, tag your goods, and (in some cases) even process sales directly in the app.

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You can also create collections of goods (like new arrivals or summer fits), shoppable Reels, and set up brand affiliates who can share and sell your products for a commission. And, you have access to Instagram Shop insights.

Here’s more information about how to set up your Instagram shop. Get your product flying off the digital shelves.

Control who promotes your products

If you’re a business account with an Instagram Shop, you can control who tags your products. And, once you’ve given a creator permission to tag your products, they can allow you to promote their organic branded content feed posts as an ad.

Influencer marketing works — people trust other people over brands. So, partnering up with creators who love your products can be a lucrative marketing strategy.

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Here’s more on how to maximize your Instagram advertising strategy.

See also  Instagram Reels in 2022: A Simple Guide for Businesses

Business profile vs. personal Instagram vs. creator profile

Here’s that handy chart we promised you! It has all the features of each type of profile at a glance. If you’re looking for more on what creator accounts really look like, head here.

Feature Business profile Personal profile Creator profile
Private profile capabilities
Insights and growth analytics
Access to creator studio
Sortable inbox
Ability to create quick replies for DMs
Display category in profile
Contact information on profile
Location information on profile
Third-party app integration
Instagram Storefront with shoppable products and Shop insights

How to delete a business profile on Instagram

Knowing how to delete a business profile on Instagram is pretty easy. But first, let’s be very clear on what you mean — because you can’t come back from some of these.

If you just want to delete the “business” part of your profile, you can always change your account back to a personal one. Simply head back to your Settings (using the hamburger menu on your profile). Navigate to Account. Scroll down to Switch account type at the bottom and click Switch to personal account.

If you would like to delete the entire account, remember that your profile, photos, videos, comments, likes and followers will be gone forever. If you’re not quite sure, you can also temporarily deactivate your account. But, if you’re sure-sure, head here to delete your account.

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Manage your Instagram Business Profile alongside all your other social media profiles using Hootsuite. From a single dashboard you can create and schedule posts, engage followers, monitor relevant conversations, measure (and improve!) performance, and much more.

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Easily create, analyze, and schedule Instagram posts and Stories with Hootsuite. Save time and get results.

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