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Millennial Money: five steps to weed out Instagram ad scams

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AP – Holiday shoppers, prepare to be bombarded with social media ads – and scams. Highly targetted advertising on social media sites like Instagram and Facebook makes it easier than ever for brands to get in front of their target market.

But these ads also make it easier for shady brands to dupe eager scrollers and shoppers with glossy images, only to deliver low-quality goods or nothing at all.

Scams originating on social media have skyrocketed in recent years. According to data from the Federal Trade Commission, complaints of fraud that started on social media jumped from nearly 28,900 in 2019 to more than 71,500 in 2020.

And that figure is on pace to double again in 2021, with nearly 76,000 reports of social media fraud filed in the first half of this year, resulting in USD292 million lost by consumers.

“While these advertising platforms try to weed out obvious bad actors via their automated algorithms, it is literally impossible for them to fully protect end consumers from sketchy companies,” said co-founder and chief marketing officer for Real Estate Bees Oleg Donets.

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Real Estate Bees is a marketing platform for the real estate industry.

“Most of the time, the responsibility of vetting advertisers falls on the shoulders of end customers.”

But how do you know which brands to trust? These five steps will help you separate the gems from the fakes.

SEARCH FOR INDEPENDENT REVIEWS, COMPLAINTS

Reviews on a company’s website can be cherry-picked, or worse, completely fabricated. So look for customer feedback on independent sites, like Trustpilot and Google My Business, and search for complaints on the Better Business Bureau’s scam tracker.

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You can also tap friends, family and your broader social network for insight.

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They’ve likely been served the same ads as you, and odds are good that someone pulled the trigger and can tell you if the product is as advertised.

Not finding any reviews? Consider that a red flag.

RESEARCH THE DOMAIN HISTORY

One clue to a business’s legitimacy is how long its website has been around.

To find out when a website was created, simply plug the URL into the Internet Corporation for Assigned Names and Numbers’ lookup tool. Sketchy companies pop up and disappear faster than the moles in the arcade game, creating a new domain name every time they resurface, so be wary of any sites created in the past year. Companies with an established web presence are more likely to be legitimate.

TEST OUT CUSTOMER SUPPORT

Take the brand’s customer service on a test drive before buying. Reach out to the company through its official channels, such as a support email or phone number, as well as by direct message on the social media platform.

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Donets suggests doing this multiple times to get a true sense of the company’s responsiveness. “In my experience, this strategy works 90 per cent of the time,” Donets said. “In most cases, a shady company will answer one or maximum two questions, and then they would stop replying.”

TRIPLE-CHECK THE RETURN POLICY

Make sure you’re crystal clear on the return policy before tapping the “buy” button. If you’re unhappy with the item, how many days do you have to return it? Does the site allow for a full refund or will you be issued a credit? Does the company even allow returns?

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“I fell into this trap and bought a ring with my daughters’ names on it,” Woroch said. “It did not look like the picture in the ad, and unfortunately I overlooked the no-return policy. So basically I threw away USD40.”

PAY WITH A CREDIT CARD

You can do all the research in the world and still fall victim to a glossy Instagram ad. And if you paid from a checking account or with cryptocurrency, you have little recourse to get your money back.

But credit cards have an extra layer of protection.

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If an item isn’t as advertised and the brand’s customer service doesn’t come through and resolve the issue, you can initiate a chargeback through your credit card company and have the charge reversed.

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LinkedIn Makes its 20 Most Popular LinkedIn Learning Courses Freely Available Throughout August

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Looking to up your skills for a job change or career advancement in the second half of the year?

This will help – today, LinkedIn has published its listing of the 20 most popular LinkedIn Learning courses over the first half of 2022. In addition to this, LinkedIn’s also making each of these courses free to access till the end of the month – so now may well be the best time to jump in and brush up on the latest, rising skills in your industry.

As per LinkedIn:

As the Great Reshuffle slows and the job market cools, professionals are getting more serious about skill building. The pandemic accelerated change across industries, and as a result, skills to do a job today have changed even compared to a few years ago. Professionals are responding by learning new skills to future-proof their careers and meet the moment.” 

LinkedIn says that over seven million people have undertaken these 20 courses this year, covering everything from improved communication, project management, coding, strategic thinking and more.

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Here are the top 20 LinkedIn Learning courses right now, which you can access via the relevant links:

  1. Goal Setting: Objectives and Key Results (OKRs) with Jessie Withers
  2. Excel Essential Training (Office 365/Microsoft 365) with Dennis Taylor
  3. Interpersonal Communication with Dorie Clark
  4. Cultivating a Growth Mindset with Gemma Leigh Roberts
  5. Project Management Foundations with Bonnie Biafore
  6. Using Questions to Foster Critical Thinking and Curiosity with Joshua Miller
  7. Essentials of Team Collaboration with Dana Brownlee
  8. Unconscious Bias with Stacey Gordon
  9. Learning Python with Joe Marini
  10. Communicating with Confidence with Jeff Ansell
  11.  Speaking Confidently and Effectively with Pete Mockaitis
  12. Learning the OWASP Top 10 with Caroline Wong
  13. Power BI Essential Training with Gini von Courter
  14. Strategic Thinking with Dorie Clark
  15. SQL Essential Training with Bill Weinman
  16. Developing Your Emotional Intelligence with Gemma Leigh Roberts
  17. Communication Foundations with Brenda Bailey-Hughes and Tatiana Kolovou
  18. Agile Foundations with Doug Rose
  19. Digital Marketing Foundations with Brad Batesole
  20. Critical Thinking with Mike Figliuolo
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If you’ve been thinking about upskilling, now may be the time – or maybe it’s just worth taking some of the programming courses, for example, so that you have a better understanding of how to communicate between departments on projects.

Or you could take an Agile course. If, you know, you don’t trust your own management ability.

The courses are available for free till August 31st via the above links.

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Instagram Is Rolling Out Reels Replies, And Will Be Testing A New Feature Which Informs …

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Instagram has added a few more social features to the platform, with Reels Replies being rolled out. Along with the Replies, anew feature is being tested that shows when two users are active together in the same chat.

Reels has been performing much better than perhaps even Instagram ever anticipated. The TikTok-inspired new video format (which officially claims to have absolutely no relation to the former) had some trouble really finding its footing initially. However, Reels has grown massively and while it may not be a source of the most direct competition to TikTok, it is indeed a worthy alternative.

Reels has grown to the point that it has a massive creator program attached to it, and the video format has even been migrated to Facebook with the goal of generating further user interest there. Naturally, with such a successful virtual goldmine on its hands, Instagram has been hard at work developing new features and interface updates for Reels, integrating it more and more seamlessly into the rest of the social media platform. Features such as Reels Replies are a major part of such attempts at integration.

Reels Visual Replies are essentially just what they sound like: A Reel that is being used to reply to someone. It’s a feature that’s been seen frequently across TikTok as well. Reel Replies essentially take a user’s comments, and reply to them in video format. The comment will then show up within the Reel itself as a text-box, taking up some amount of space, and showing both the user who issued said comment along with the text. The text-box is apparently adjustable, with users having the ability to move it around and change its size depending on where it obstructs one’s Reel the least.

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Overall, it’s a fun addition to the Reels format, even if the credit should be going to TikTok first. At any rate, it’s an example of Instagram really utilizing Reels’ social media capabilities, outside of just serving it up as a form of entertainment.

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Speaking of social media capabilities, a new feature might help alleviate one of the most common frustrations encountered across all such platforms. Isn’t it annoying when you see that a friend’s online, but isn’t replying to your chat? Sure, they’ve probably just put their phone down to run a quick errand, but there’s no way for you to know, right? Well, there sort of is now! Instagram is beta testing a new feature via which if both users are active within a chat, the platform will display that accordingly. It’s a work-around, sure, and one that’s currently being tested for usefulness, but it’s still a very nice, and even fresh, addition to the social media game.

Now, the active status will only appear when you are both active at the same time.#Instagram #instgramnewfeature@MattNavarra @instagram @alex193a pic.twitter.com/2chGZP9hr4

— Yash Joshi  (@MeYashjoshi) December 10, 2021

Read next: Instagram Plans On Allowing Users To Return To Its Old Chronologically Sorted News Feed

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5 apps for scheduling Instagram posts on iPhone and Android

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Alright, we get it. You’re an Instagram Nostradamus.

You know exactly what you want to post and when you’re gonna want to post it. Maybe there’s a meme or comment you want to make that you know will be totally relevant for a future moment or event. Or it could be that you’re an influencer and you want to make sure you keep a steady stream of content coming, so you want to schedule posts for times when you know you won’t be active (or won’t have internet access).

You’ll be happy to know there are apps that are specialized for just such situations. So listen up, InstaNostradamuses…Instagrostra…Instadam…Insta…uh…you guys (we’ll workshop it. No we won’t. We’ll probably just abandon that effort completely. You’re welcome) — these are the Instagram-post-scheduling apps for you.

While all of the iPhone apps below are free to download, they all have some in-app purchases.

1. Planoly

PLANOLY

We’ll start with “official partner” of Instagram, itself, Planoly — an Instaplanner that uses a grid to let you plan, schedule, and publish posts (as well as Reels) on Instagram. The app also lets you see post metrics and analytics so you can make sure your post didn’t flop.

Planoly is available for iOS on the Apple App Store and the Google Play store for Android.

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2. Buffer

BufferCredit: buffer / app store

Buffer is another Instagram post scheduler that helps you plan your posts and analyze feedback once they’re published. Use a calendar view to drag and drop posts into days/time slots for easy scheduling.

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Buffer is available for iOS on the Apple App Store and the Google Play store for Android.

3. Preview

PreviewCredit: preview / app store

Preview offers typical post-scheduling tools and analytics along with a few helpful extras. Get caption ideas, recommendations for hashtags, and more.

Preview is available for iOS on the Apple App Store and the Google Play store for Android.

4. Content Office

Content OfficeCredit: content office / app store

An Instagram post scheduler with a visual boost, Content Office allows users to plan and schedule Instagram posts while learning “marketing and visual guides to grow your brand on Instagram.” Like aesthetics and using visuals to create cohesive themes? Maybe this is the Instaplanner for you.

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Content Office is available for iOS on the Apple App Store.

5. Plann

PlannCredit: plann / apple store

You’ll never guess what “Plann” lets you do…

Aside from scheduling posts, get content ideas and recommendations, as well as strategy tips to ensure you’re maximizing your Instagram engagement. Ever wonder when the best time to post something is? Plann can offer you some help with that.

Plann is available for iOS on the Apple App Store and the Google Play store for Android.

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