Connect with us

FACEBOOK

Facebook gardening group triumphs over slapdash Zuck censorbots

Published

on

A Facebook group dedicated to gardening in western New York State is celebrating a victory over the company’s algorithms after having been repeatedly threatened with censure and deletion due to use of the word “hoe”.

According to Elizabeth Licata, a moderator for the 7,700-member WNY Gardeners group, posts which referred to the handy implement were being flagged by Facebook algorithms as “violating community standards.”

The hoe is an ancient device dating back at least to the Neolithic period. Facebook dates back to 2004.

The AI was apparently under the misapprehension that the Empire State horticulturalists were referring to a similar-sounding offensive slang term for a prostitute (mostly aimed at women) and is usually spelled without the “e” at the end. You could nevertheless argue that the two words are… *ahem* hoemonyms.

Facebook’s somewhat scattershot community monitoring algos will usually flag and delete posts containing material they consider offensive, although the processes they use to arrive at these decisions are opaque, and difficult – if not impossible – to reverse, even if they are obviously mistaken.

Advertisement
free widgets for website

Worse still, if a community’s members and moderators post too much material that the algorithms deem to be inappropriate, the entire group can be arbitrarily shut down, with little chance of appeal or redress.

This obviously left the group’s moderators, including Licata, in a difficult situation. The pandemic increased the group’s popularity and “hoe” is a perfectly normal word in a gardening context, so Facebook’s “gung-ho” approach to content moderation looked like it might lead to the end of WNY Gardeners on the platform.

See also  Facebook office cleaner who led protests at London site fears for his job - The Guardian

Licata said she tried to contact the social media company to explain her group’s situation but, like many group moderators before her, found that its contact section is seemingly hermetically sealed, making it almost impossible to actually talk to a human being. She added that trying to navigate Facebook’s blizzard of tools and settings was simply a waste of time.

“I said this is a gardening group, a hoe is gardening tool,” Licata told The Associated Press. “I contacted Facebook, which was useless. How do you do that?”

The Mark Zuckerberg-led social panopticon is renowned for its bafflingly inconsistent application of first amendment free speech rights, with algorithms blindly marking out normal terms as hate speech or against community standards – including cases when the site came out against the Lincolnshire town of Scunthorpe and the Devon landmark Plymouth Hoe – while appearing unbothered by holocaust denial and far-right activity.

Fortunately in this case, Facebook did eventually respond to the WNY Gardeners’ concerns, but only after having the matter flagged to it by AP’s enquiries related to the story.

Advertisement
free widgets for website

An email from a Facebook representative promised that mistaken takedowns and warnings threatened due to references to the tool would be reversed, and any future flags attached to the group’s posts arising from hoe-related matters would be checked by a human moderator before action is taken.

See also  Rick Scott lobbies Twitter, Facebook CEOs to 'protect children', back social media study

“We have plans to build out better customer support for our products and to provide the public with even more information about our policies and how we enforce them,” the spokesperson was quoted as saying.

So Facebook is listening to your concerns, is always willing to admit when it has made a mistake, is amenable to change and always looking to improve its services, just so long as you can call on a global news agency to ask your questions for you.

I think there is a message there for us all. ®

Advertisement
free widgets for website

Read More

Continue Reading
Advertisement free widgets for website
Click to comment

Leave a Reply

Your email address will not be published.

FACEBOOK

Introducing Facebook Graph API v18.0 and Marketing API v18.0

Published

on

By

introducing-facebook-graph-api-v180-and-marketing-api-v18.0

Today, we are releasing Facebook Graph API v18.0 and Marketing API v18.0. As part of this release, we are highlighting changes below that we believe are relevant to parts of our developer community. These changes include announcements, product updates, and notifications on deprecations that we believe are relevant to your application(s)’ integration with our platform.

For a complete list of all changes and their details, please visit our changelog.

General Updates

Consolidation of Audience Location Status Options for Location Targeting

As previously announced in May 2023, we have consolidated Audience Location Status to our current default option of “People living in or recently in this location” when choosing the type of audience to reach within their Location Targeting selections. This update reflects a consolidation of other previously available options and removal of our “People traveling in this location” option.

We are making this change as part of our ongoing efforts to deliver more value to businesses, simplify our ads system, and streamline our targeting options in order to increase performance efficiency and remove options that have low usage.

This update will apply to new or duplicated campaigns. Existing campaigns created prior to launch will not be entered in this new experience unless they are in draft mode or duplicated.

Advertisement
free widgets for website

Add “add_security_recommendation” and “code_expiration_minutes” to WA Message Templates API

Earlier this year, we released WhatsApp’s authentication solution which enabled creating and sending authentication templates with native buttons and preset authentication messages. With the release of Graph API v18, we’re making improvements to the retrieval of authentication templates, making the end-to-end authentication template process easier for BSPs and businesses.

With Graph API v18, BSPs and businesses can have better visibility into preset authentication message template content after creation. Specifically, payloads will return preset content configuration options, in addition to the text used by WhatsApp. This improvement can enable BSPs and businesses to build “edit” UIs for authentication templates that can be constructed on top of the API.

See also  Delete Facebook—How To Quit Your Facebook Account Now

Note that errors may occur when upgrading to Graph API v18 if BSPs or businesses are taking the entire response from the GET request and providing it back to the POST request to update templates. To resolve, the body/header/footer text fields should be dropped before passing back into the API.

Re-launching dev docs and changelogs for creating Call Ads

  • Facebook Reels Placement for Call Ads

    Meta is releasing the ability to deliver Call Ads through the Facebook Reels platform. Call ads allow users to call businesses in the moment of consideration when they view an ad, and help businesses drive more complex discussions with interested users. This is an opportunity for businesses to advertise with call ads based on peoples’ real-time behavior on Facebook. Under the Ad set Level within Ads Manager, businesses can choose to add “Facebook Reels” Under the Placements section.
  • Re-Launching Call Ads via API

    On September 12, 2023, we’re providing updated guidance on how to create Call Ads via the API. We are introducing documentation solely for Call Ads, so that 3P developers can more easily create Call Ads’ campaigns and know how to view insights about their ongoing call ad campaigns, including call-related metrics. In the future, we also plan to support Call Add-ons via our API platform. Developers should have access to the general permissions necessary to create general ads in order to create Call Ads via the API platform.

    Please refer to developer documentation for additional information.

Deprecations & Breaking Changes

Graph API changes for user granular permission feature

We are updating two graph API endpoints for WhatsAppBusinessAccount. These endpoints are as follows:

  • Retrieve message templates associated with WhatsAppBusiness Account
  • Retrieve phone numbers associated with WhatsAppBusiness Account

With v18, we are rolling out a new feature “user granular permission”. All existing users who are already added to WhatsAppBusinessAccount will be backfilled and will continue to have access (no impact).

The admin has the flexibility to change these permissions. If the admin changes the permission and removes access to view message templates or phone numbers for one of their users, that specific user will start getting an error message saying you do not have permission to view message templates or phone numbers on all versions v18 and older.

Advertisement
free widgets for website

Deprecate legacy metrics naming for IG Media and User Insights

Starting on September 12, Instagram will remove duplicative and legacy, insights metrics from the Instagram Graph API in order to share a single source of metrics to our developers.

This new upgrade reduces any confusion as well as increases the reliability and quality of our reporting.

After 90 days of this launch (i.e. December 11, 2023), we will remove all these duplicative and legacy insights metrics from the Instagram Graph API on all versions in order to be more consistent with the Instagram app.

We appreciate all the feedback that we’ve received from our developer community, and look forward to continuing to work together.

Please review the media insights and user insights developer documentation to learn more.

Advertisement
free widgets for website

Deprecate all Facebook Wi-Fi v1 and Facebook Wi-Fi v2 endpoints

Facebook Wi-Fi was designed to improve the experience of connecting to Wi-Fi hotspots at businesses. It allowed a merchant’s customers to get free Wi-Fi simply by checking in on Facebook. It also allowed merchants to control who could use their Wi-Fi and for how long, and integrated with ads to enable targeting to customers who had used the merchant’s Wi-Fi. This product was deprecated on June 12, 2023. As the partner notice period has ended, all endpoints used by Facebook Wi-Fi v1 and Facebook Wi-Fi v2 have been deprecated and removed.

API Version Deprecations:

As part of Facebook’s versioning schedule for Graph API and Marketing API, please note the upcoming deprecations:

Graph API

  • September 14, 2023: Graph API v11.0 will be deprecated and removed from the platform
  • February 8, 2024: Graph API v12.0 will be deprecated and removed from the platform
  • May 28, 2024: Graph API v13.0 will be deprecated and removed from the platform

Marketing API

  • September 20, 2023: Marketing API v14.0 will be deprecated and removed from the platform
  • September 20, 2023: Marketing API v15.0 will be deprecated and removed from the platform
  • February 06, 2024: Marketing API v16.0 will be deprecated and removed from the platform

To avoid disruption to your business, we recommend migrating all calls to the latest API version that launched today.

Facebook Platform SDK

As part of our 2-year deprecation schedule for Platform SDKs, please note the upcoming deprecations and sunsets:

  • October 2023: Facebook Platform SDK v11.0 or below will be sunset
  • February 2024: Facebook Platform SDK v12.0 or below will be sunset

First seen at developers.facebook.com

See also  Instagram to Integrate Reels Into Facebook Social Network
Continue Reading

FACEBOOK

Allowing Users to Promote Stories as Ads (via Marketing API)

Published

on

By

allowing-users-to-promote-stories-as-ads-(via-marketing-api)

Before today (August 28, 2023), advertisers could not promote images and/or videos used in Instagram Stories as ads via the Instagram Marketing API. This process created unwanted friction for our partners and their customers.

After consistently hearing about this pain point from our developer community, we have removed this unwanted friction for advertisers and now allow users to seamlessly promote their image and/or video media used in Instagram Stories as ads via the Instagram Marketing API as of August 28, 2023.

We appreciate all the feedback received from our developer community, and hope to continue improving your experience.

Please review the developer documentation to learn more.

First seen at developers.facebook.com

Advertisement
free widgets for website
See also  Vergecast: How smart are Facebook's glasses? - The Verge
Continue Reading

FACEBOOK

Launching second release of Facebook Reels API: An enterprise solution for desktop and web publishers

Published

on

By

launching-second-release-of-facebook-reels-api:-an-enterprise-solution-for-desktop-and-web-publishers

We’re excited to announce that the second release of FB Reels API is now publicly available for third-party developers. FB Reels API enables users of third-party platforms to share Reels directly to public Facebook Pages and the New Pages Experience.

FB Reels API has grown significantly since the first release in September 2022. The new version of the APIs now support custom thumbnails, automatic music tagging, tagging collaborators, longer format of reels and better error handling.

FB Reels API will also support scheduling and draft capability to allow creators to take advantage of tools provided either by Meta or by our partners. Based on the feedback we received from our partners, we’ll now provide additional audio insights via the Audio Recommendations API and reels performance metrics via the Insights API.

Our goal in the next couple of releases is to continue to make it easier for creators to develop quality content by adding features like early copyright detection and A/B testing. We’re also excited to start working on enhanced creation features like Video clipping- so stay tuned to hear more about those features in the future.

Call-to-Action

If you are a developer interested in integrating with the Facebook Reels API, please refer to the Developer Documents for more info.

Advertisement
free widgets for website

Not sure if this product is for you? Check out our entire suite of sharing offerings.

Tune in to Product @scale event to learn more about FB Video APIs and hear from some of our customers.

First seen at developers.facebook.com

See also  9 Social Media Trends You Need to Know to Plan Your 2022 Strategy
Continue Reading

Trending