A student claims a NHS Test and Trace call handler tracked her down on Instagram and sent her a message telling her she was pretty.
The 22-year-old Oxford undergraduate claims the call handler abused his position and used her private details to track her down.
She told the Mail Online she received a message from the man on social media within an hour of the man phoning her on behalf of the NHS.
He had reportedly made the call legitimately to check she was quarantining after returning to the UK from a trip to Italy.
But the man then contacted her on Instagram an hour later, writing: “Gonna sound weird, but spoke to you thru NHS…”.
He wrote that she seemed “cool” and “pretty” and asked where she was from.
The language student reportedly felt shaken following the June incident, as the NHS call handler had access to her private information – including her address.
She told the Mail: “This man acted in a predatory manner and has gone out of his way to track me down and send me creepy messages though my private Instagram page.
“Someone like that should not be working for NHS Test and Trace, where they can access such sensitive personal data… there was the possibility that his online stalking could progress to physical stalking.”
The Department of Health reportedly said on Sunday that it was the report the allegation and added that it does suspend staff when appropriate.
A spokesman said NHS Test and Trace was committed to protecting the personal data and safety of people that its staff contact.
The Mirror has approached the Department of Health for comment.