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Google, Facebook first compliance reports under new IT rules big steps towards transparency …

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Union IT and Law Minister Ravi Shankar Prasad praised Google, Facebook and Instagram for publishing their first compliance reports on voluntary removal of offensive posts. The minister called it a big step towards transparency.

“Nice to see significant social media platforms like Google, Facebook and Instagram following the new IT Rules. First compliance report on voluntary removal of offensive posts published by them as per IT Rules is a big step towards transparency,” he tweeted.

The new IT rules require large digital platforms with more than 5 million users to publish monthly compliance reports. These documents include details of complaints received by social media companies against content posted on their respective platforms and action taken by them.

In its first compliance report, Facebook on Friday said it ‘actioned’ against more than 30 million content pieces across 10 violation categories during May 15 to June 15 in the country. Facebook-owned photo sharing platform Instagram said it ‘actioned’ against about two million pieces across nine categories during this period.

‘Actioned’ content refers to the number of pieces of content, including posts, photos, videos or comments, where action has been taken for violation of standards. Taking action could include removing a piece of content from Facebook or Instagram or covering photos or videos that may be disturbing to some audiences with a warning.

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Search engine Google and its video sharing site YouTube received 27,762 complaints during April this year from individual users in India over alleged violation of local laws or personal rights. This led to removal of 59,350 pieces of content.

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Koo, the homegrown Twitter replacement, mentioned in its compliance report that it proactively moderated 54,235 content pieces, while 5,502 posts were reported by its users during June.

Apart from publishing periodic compliance reports every month, the new IT rules stipulate social media intermediaries to disclose the number of specific communication links or parts of information removed or disabled access to in pursuance of any proactive monitoring conducted by using automated tools.

Under the new IT rules, major social media sites are also obligated to appoint a chief compliance officer, a nodal officer and a grievance officer, who are residents of India. Facebook recently appointed Spoorthi Priya as its grievance officer in India.

Social media platforms not complying with the IT rules would los their intermediary status that provides them immunity from liabilities over any third-party data hosted by them.

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Centre claims the rules are meant to prohibit misuse of social media platforms in India, which is one of the biggest market for social media giants in the world. As per government data from earlier this year, India has 53 crore WhatsApp users, 41 crore Facebook subscribers, 21 crore Instagram clients, and 1.75 crore Twitter account holders.

Social media intermediaries’ acceptance of IT rules is bound to deepen troubles for microblogging site Twitter in India, which has been at loggerheads with the central government over the new legislations. New Delhi has warned Twitter against its failure to comply with the the new IT rules.

Twitter recently named California-based Jeremy Kessel as India’s grievance redressal officer on the platform’s website, which renders the appointment in violations of requirements mentioned in the new IT rules. Notably, the social media platform has lost its legal shield as an intermediary in India, becoming liable for users posting any unlawful content.

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Twitter has now said that it is in the final stages of appointing a new grievance office for India.

Amid its disagreement with the government over compliance with new IT rules, the Twitter website on Monday displayed a wrong map of India that showed Jammu and Kashmir and Ladakh as separate countries. The incorrect map was removed later that day, in the face of heavy backlash.

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Twitter had also temporarily blocked Ravi Shankar Prasad‘s account over alleged DMCA violation. A similar action was taken against Congress MP Shashi Tharoor, who is the chairman on parliamentary committee on information technology. Both accounts were later reinstated.

Twitter has been at odds with the government on multiple issues in the past months as well, including during the farmers’ protest and later when the microblogging platform tagged political posts of several leaders of the ruling party BJP as “manipulated media”, drawing a sharp rebuke from the Centre.

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Facebook Messenger Is Launching a Split Payments Feature for Users to Quickly Share Expenses

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Facebook Messenger Is Launching a Split Payments Feature for Users to Quickly Share Expenses

Meta has announced the arrival of a new Split Payments feature in Facebook Messenger. This feature, as the name suggests, will let you calculate and split expenses with others right from Facebook Messenger. This feature essentially looks to bring an easier method to share the cost of bills and expenses — for example, splitting a dinner bill with friends. Using this new Split Payment feature, Facebook Messenger users will be able to split bills evenly or modify the contribution for each individual, including their own.

The company took to its blog post to announce the new Split Payment feature in Facebook Messenger. 9to5Mac reports that this new bill splitting feature is still in beta and will be exclusive to US users at first. The rollout will begin early next week. As mentioned, it will help users share the cost of bills, expenses, and payments. This feature is especially useful for those who share an apartment and need to split the monthly rent and other expenses with their mates. It could also come handy at a group dinner with many people.

With Split Payments, users can add the number of people the expense needs to be divided with and, by default, the amount entered will be divided in equal parts. A user can also modify each person’s contribution including their own. To use Split Payments, click the Get Started button in a group chat or the Payments Hub in Messenger. Users can modify the contribution in the Split Payments option and send a notification to all the users who need to make payments. After entering a personalised message and confirming your Facebook Pay details, the request will be sent and viewable in the group chat thread.

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Once someone has made the payment, you can mark their transaction as ‘completed’. The Split Payment feature will automatically take into account your share as well and calculate the amount owed accordingly.


For the latest tech news and reviews, follow Gadgets 360 on Twitter, Facebook, and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel.

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Tasneem Akolawala is a Senior Reporter for Gadgets 360. Her reporting expertise encompasses smartphones, wearables, apps, social media, and the overall tech industry. She reports out of Mumbai, and also writes about the ups and downs in the Indian telecom sector. Tasneem can be reached on Twitter at @MuteRiot, and leads, tips, and releases can be sent to tasneema@ndtv.com.

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Facebook Owner Meta Launches New Platform, Safety Hub to Protect Women in India

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Meta (formerly Facebook) on Thursday announced a slew of steps to protect woman users on its platform, including the launch of StopNCII.org in India that aims to combat the spread of non-consensual intimate images (NCII).

Meta has also launched the Women’s Safety Hub, which will be available in Hindi and 11 other Indian languages, that will enable more women users in India to access information about tools and resources that can help them make the most of their social media experience, while staying safe online.

This initiative by Meta will ensure women do not face a language barrier in accessing information Karuna Nain, director (global safety policy) at Meta Platforms, told reporters here.

“Safety is an integral part of Meta’s commitment to building and offering a safe online experience across the platforms and over the years the company has introduced several industry leading initiatives to protect users online.

“Furthering our effort to bolster the safety of users, we are bringing in a number of initiatives to ensure online safety of women on our platforms,” she added.

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StopNCII.org is a platform that aims to combat the spread of non-consensual intimate images (NCII).

“It gives victims control. People can come to this platform proactively, hash their intimate videos and images, share their hashes back with the platform and participating companies,” Nain said.

She explained that the platform doesn’t receive any photos and videos, and instead what they get is the hash or unique digital fingerprint/unique identifier that tells the company that this is a known piece of content that is violating. “We can proactively keep a lookout for that content on our platforms and once it”s uploaded, our review team check what”s really going on and take appropriate action if it violates our policies,” she added.

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In partnership with UK Revenge Porn Helpline, StopNCII.org builds on Meta’s NCII Pilot, an emergency programme that allows potential victims to proactively hash their intimate images so they can”t be proliferated on its platforms.

The first-of-its-kind platform, has partnered with global organisations to support the victims of NCII. In India, the platform has partnered with organisations such as Social Media Matters, Centre for Social Research, and Red Dot Foundation.

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Nain added that the company is hopeful that this becomes an industrywide initiative, so that victims can just come to this one central place to get help and support and not have to go to each and every tech platform, one by one to get help and support.

Also, Bishakha Datta (executive editor of Point of View) and Jyoti Vadehra from Centre for Social Research are the first Indian members in Meta”s Global Women”s Safety Expert Advisors. The group comprises 12 other non-profit leaders, activists, and academic experts from different parts of the world and consults Meta in the development of new policies, products and programmes to better support women on its apps.

“We are confident that with our ever-growing safety measures, women will be able to enjoy a social experience which will enable them to learn, engage and grow without any challenges.

“India is an important market for us and bringing Bishakha and Jyoti onboard to our Women”s Safety Expert Advisory Group will go a long way in further enhancing our efforts to make our platforms safer for women in India,” Nain said.

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Facebook Adds New Trend Insights in Creator Studio, Which Could Help Shape Your Posting Strategy

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Facebook’s looking to provide more content insight within Creator Studio with the rollout of a new ‘Inspiration Hub’ element, which highlights trending content and hashtags within categories related to your business Page.

Facebook Inspiration Hub

As you can see in these screenshots, posted by social media expert Matt Navarra, when it becomes available to you, you’ll be able to access the new Inspiration Hub from the Home tab in Creator Studio.

At the right side of the screen, you can see the first of the new insights, with trending hashtags and videos from the last 24 hours, posted by Pages similar to yours, displayed above a ‘See more’ prompt.

When you tap through to the new hub, you’ll have a range of additional filters to check out trending content from across Facebook, including Page category, content type, region, and more.

Facebook Inspiration Hub

That could be hugely valuable in learning what Facebook users are responding to, and what people within your target market are engaging with in the app.

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The Hub also includes insights into trending hashtags, within your chosen timeframe, which may further assist in tapping into trending discussions.

Facebook Inspiration Hub

How valuable hashtags are on Facebook is still up for debate, but you’ll also note that you can filter the displayed results by platform, so you can additionally display Instagram hashtag trends as well, which could be very valuable in maximizing your reach.

Much of this type of info has been available within CrowdTangle, Facebook’s analytics platform for journalists, for some time, but not everyone can access CrowdTangle data, which could make this an even more valuable proposition for many marketers.

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Of course, overall performance really relates to your own creative, and thinking through the action that you want your audience to take when reading your posts. But in terms of detecting new content trends, including hashtag usage, caption length, videos versus image posts, and more, there’s a lot that could be gleaned from these tools and filters.

It’s a significant analytics addition – we’ve asked Facebook for more info on the rollout of the new option, and whether it’s already beyond test mode, etc. We’ll update this post if/when we hear back.

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