How to Use Your Brand Story to Succeed With Facebook Advertising

Stories make you immune to competition. People are going to knock off your product, but they can’t knock off your story. Nowhere is that truer than in the world of Facebook advertising.
This plays out every day on Facebook. The Facebook News Feed is simply a scroll of stories from people and brands you choose to follow. Facebook is the only medium to truly connect your business with new people who are very similar to you and will enjoy hearing your stories and seeing your pictures and video.
That’s where Facebook beats the social competition when it comes to building a following based on the power of story. Twitter is very short. Instagram is very visual. TV and radio don’t have any real-time feedback (i.e. comments sections) and are too expensive for most of us. Facebook is the perfect platform where you can develop an entire lifestyle or personal brand and truly build a following. Yes, it’s harder in 2020 than it was in 2014, but people are doing it every day. Who you are, why you do what you do and why you created the product is really important.
Related: Use These 10 Facebook Ad Campaigns to Maximize Your ROI
The people that we’ve seen the most success with have been the ones willing to be vulnerable and go deep, the ones who skip past the superficial stuff. They’ve got something of value to offer the marketplace. They open up personally and tell real stories about themselves and their products and why a product is special. Even for simple things like headbands, jewelry and checks, there’s a story to be told. It’s your job as an advertiser to discover the story of the product, the company and the customers and weave that into your marketing to take advantage of Facebook’s strengths.
We spend the most time with our own clients, diving into their story. Not nailing your story will give you poor results. When you find the unique story angle to connect your business to the product to the marketplace, you have set yourself up for success.
The Right Time to Deliver Your Story
The time to tell your whole story is not when you first meet your future customer. When we created a 30-second video for a client, we carefully chose to do a five-second intro of who the founder was. Then we dove into the part of their story that most resonated with their customers.
It doesn’t make sense to lead with your backstory or core beliefs. You start with the part of the story that’s important to your customers. They don’t care about you just yet, but that time will come. So, first, within your story, identify hooks to your product and service to get the viewer’s attention. Then, once you have their attention and pique their interest, you have a platform to go into more detail with your story to keep them interested.
Product Always Follows Story
One of the misunderstood fundamentals of advertising is that many people think: I have this great product, and all I have to do is put out an ad and everyone is going to buy it. People fall in love so much with their product they forget actual people have to buy it. Yes, there are a few products that stand out on their own, which people will buy without a story. However, a majority of products and services can’t stand alone without a story angle.
Too many ads are superficial. They trot out features. They detail things that are expected of a product, but nothing that attaches an emotion to the product so people understand why they need it. When storyboarding an ad, you get someone to talk about their back story, core beliefs and why they do what they do, because it starts to get their mind focused on the reason that a product or service exists. It gets them into the mindset of how the product or service benefits the marketplace and their users, not just utility.
Related: 6 Keys to Email Marketing Success
“I’m Not a Storyteller!”
This is an objection we hear all the time. Business owners use this excuse to cop out of doing the harder work of digging deep into finding their own story. Don’t fall for this trap!
Listen, if you feel you’re too boring, find excited customers who will talk about your product. Allow them to tell their story about how your product changed their life and you’ll begin to see common threads. The experience they have with your company will spur your inner storyteller. You don’t have to be great at holding an audience like Jimmy Fallon. You just have to be you.
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Introducing Facebook Graph API v18.0 and Marketing API v18.0

Today, we are releasing Facebook Graph API v18.0 and Marketing API v18.0. As part of this release, we are highlighting changes below that we believe are relevant to parts of our developer community. These changes include announcements, product updates, and notifications on deprecations that we believe are relevant to your application(s)’ integration with our platform.
For a complete list of all changes and their details, please visit our changelog.
General Updates
Consolidation of Audience Location Status Options for Location Targeting
As previously announced in May 2023, we have consolidated Audience Location Status to our current default option of “People living in or recently in this location” when choosing the type of audience to reach within their Location Targeting selections. This update reflects a consolidation of other previously available options and removal of our “People traveling in this location” option.
We are making this change as part of our ongoing efforts to deliver more value to businesses, simplify our ads system, and streamline our targeting options in order to increase performance efficiency and remove options that have low usage.
This update will apply to new or duplicated campaigns. Existing campaigns created prior to launch will not be entered in this new experience unless they are in draft mode or duplicated.
Add “add_security_recommendation” and “code_expiration_minutes” to WA Message Templates API
Earlier this year, we released WhatsApp’s authentication solution which enabled creating and sending authentication templates with native buttons and preset authentication messages. With the release of Graph API v18, we’re making improvements to the retrieval of authentication templates, making the end-to-end authentication template process easier for BSPs and businesses.
With Graph API v18, BSPs and businesses can have better visibility into preset authentication message template content after creation. Specifically, payloads will return preset content configuration options, in addition to the text used by WhatsApp. This improvement can enable BSPs and businesses to build “edit” UIs for authentication templates that can be constructed on top of the API.
Note that errors may occur when upgrading to Graph API v18 if BSPs or businesses are taking the entire response from the GET request and providing it back to the POST request to update templates. To resolve, the body/header/footer text fields should be dropped before passing back into the API.
Re-launching dev docs and changelogs for creating Call Ads
- Facebook Reels Placement for Call Ads
Meta is releasing the ability to deliver Call Ads through the Facebook Reels platform. Call ads allow users to call businesses in the moment of consideration when they view an ad, and help businesses drive more complex discussions with interested users. This is an opportunity for businesses to advertise with call ads based on peoples’ real-time behavior on Facebook. Under the Ad set Level within Ads Manager, businesses can choose to add “Facebook Reels” Under the Placements section. - Re-Launching Call Ads via API
On September 12, 2023, we’re providing updated guidance on how to create Call Ads via the API. We are introducing documentation solely for Call Ads, so that 3P developers can more easily create Call Ads’ campaigns and know how to view insights about their ongoing call ad campaigns, including call-related metrics. In the future, we also plan to support Call Add-ons via our API platform. Developers should have access to the general permissions necessary to create general ads in order to create Call Ads via the API platform.Please refer to developer documentation for additional information.
Deprecations & Breaking Changes
Graph API changes for user granular permission feature
We are updating two graph API endpoints for WhatsAppBusinessAccount. These endpoints are as follows:
- Retrieve message templates associated with WhatsAppBusiness Account
- Retrieve phone numbers associated with WhatsAppBusiness Account
With v18, we are rolling out a new feature “user granular permission”. All existing users who are already added to WhatsAppBusinessAccount will be backfilled and will continue to have access (no impact).
The admin has the flexibility to change these permissions. If the admin changes the permission and removes access to view message templates or phone numbers for one of their users, that specific user will start getting an error message saying you do not have permission to view message templates or phone numbers on all versions v18 and older.
Deprecate legacy metrics naming for IG Media and User Insights
Starting on September 12, Instagram will remove duplicative and legacy, insights metrics from the Instagram Graph API in order to share a single source of metrics to our developers.
This new upgrade reduces any confusion as well as increases the reliability and quality of our reporting.
After 90 days of this launch (i.e. December 11, 2023), we will remove all these duplicative and legacy insights metrics from the Instagram Graph API on all versions in order to be more consistent with the Instagram app.
We appreciate all the feedback that we’ve received from our developer community, and look forward to continuing to work together.
Please review the media insights and user insights developer documentation to learn more.
Deprecate all Facebook Wi-Fi v1 and Facebook Wi-Fi v2 endpoints
Facebook Wi-Fi was designed to improve the experience of connecting to Wi-Fi hotspots at businesses. It allowed a merchant’s customers to get free Wi-Fi simply by checking in on Facebook. It also allowed merchants to control who could use their Wi-Fi and for how long, and integrated with ads to enable targeting to customers who had used the merchant’s Wi-Fi. This product was deprecated on June 12, 2023. As the partner notice period has ended, all endpoints used by Facebook Wi-Fi v1 and Facebook Wi-Fi v2 have been deprecated and removed.
API Version Deprecations:
As part of Facebook’s versioning schedule for Graph API and Marketing API, please note the upcoming deprecations:
Graph API
- September 14, 2023: Graph API v11.0 will be deprecated and removed from the platform
- February 8, 2024: Graph API v12.0 will be deprecated and removed from the platform
- May 28, 2024: Graph API v13.0 will be deprecated and removed from the platform
Marketing API
- September 20, 2023: Marketing API v14.0 will be deprecated and removed from the platform
- September 20, 2023: Marketing API v15.0 will be deprecated and removed from the platform
- February 06, 2024: Marketing API v16.0 will be deprecated and removed from the platform
To avoid disruption to your business, we recommend migrating all calls to the latest API version that launched today.
Facebook Platform SDK
As part of our 2-year deprecation schedule for Platform SDKs, please note the upcoming deprecations and sunsets:
- October 2023: Facebook Platform SDK v11.0 or below will be sunset
- February 2024: Facebook Platform SDK v12.0 or below will be sunset
First seen at developers.facebook.com
Allowing Users to Promote Stories as Ads (via Marketing API)

Before today (August 28, 2023), advertisers could not promote images and/or videos used in Instagram Stories as ads via the Instagram Marketing API. This process created unwanted friction for our partners and their customers.
After consistently hearing about this pain point from our developer community, we have removed this unwanted friction for advertisers and now allow users to seamlessly promote their image and/or video media used in Instagram Stories as ads via the Instagram Marketing API as of August 28, 2023.
We appreciate all the feedback received from our developer community, and hope to continue improving your experience.
Please review the developer documentation to learn more.
First seen at developers.facebook.com
Launching second release of Facebook Reels API: An enterprise solution for desktop and web publishers

We’re excited to announce that the second release of FB Reels API is now publicly available for third-party developers. FB Reels API enables users of third-party platforms to share Reels directly to public Facebook Pages and the New Pages Experience.
FB Reels API has grown significantly since the first release in September 2022. The new version of the APIs now support custom thumbnails, automatic music tagging, tagging collaborators, longer format of reels and better error handling.
FB Reels API will also support scheduling and draft capability to allow creators to take advantage of tools provided either by Meta or by our partners. Based on the feedback we received from our partners, we’ll now provide additional audio insights via the Audio Recommendations API and reels performance metrics via the Insights API.
Our goal in the next couple of releases is to continue to make it easier for creators to develop quality content by adding features like early copyright detection and A/B testing. We’re also excited to start working on enhanced creation features like Video clipping- so stay tuned to hear more about those features in the future.
Call-to-Action
If you are a developer interested in integrating with the Facebook Reels API, please refer to the Developer Documents for more info.
Not sure if this product is for you? Check out our entire suite of sharing offerings.
Tune in to Product @scale event to learn more about FB Video APIs and hear from some of our customers.
First seen at developers.facebook.com
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