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Nottingham fast-food company hit by fake Facebook reviews after alleged incident with cyclist

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A fast-food business that sprang up during the pandemic has been hit by a flood of negative reviews after an alleged incident between a delivery driver and cyclist.

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Since the incident cyclists across the UK – and even one in Italy – have posted online reviews slating Wollaton Wings.

The negative comments came after a cyclist claimed the delivery van came too close while overtaking.

It started when the cyclist wrote on his Facebook page: “These clowns decided to overtake me on my bike so closely that I could actually reach out and touch their van.

“30cm max from my handlebars. I complained and was called a w*****. I posted on their page about it and they immediately deleted it.

“People who drive in vans with the name of their small business on the side really should think twice before acting in such a way!”

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The post was shared to cycling groups’ pages resulting in fake reviews, even though an apology was issued by Katrina Berrington, from Wollaton Wings, which was set up by her fiancé Pierce Walster and his father Lee.

One of the fake reviews left for Wollaton Wings

One of the fake reviews left for Wollaton Wings

Miss Berrington, who disputed some of the cyclist’s claims, said: “I issued an apology straight away and said if you don’t mind I’m going to delete this post.

“We’ve worked hard to get the company set up in the pandemic. It escalated from there because he felt it was a half-hearted apology and that I was more bothered about saving the business.

“He put it onto his personal Facebook and it’s had over 300 shares on it and that’s when the reviews started coming in. I understand why he was stressed out but we have issued an apology and there’s nothing more we can do.”

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Miss Berrington said she was particularly alarmed by one post telling the cyclist that he could find the van outside a pub where they hire a kitchen if “he’d like to pay it a visit.”

The cyclist's original post

The cyclist’s original post

The business, which had previously had nothing but rave reviews for its chicken wings and burgers, has now been left comments such as “Terrible delivery service” and “No care for sharing the road space with cyclists, in fact they dangerously try to intimidate and injure them. Avoid, not a reputable business.”

Pierce Walster, who used to be a chef at the Flour Brewer in Beeston and acclaimed Nottingham restaurants Marco Pierre White, World Service and Hart’s, set up the company after losing his job at the start of the pandemic.

Wollaton Wings now deliver to areas including Beeston, Clifton, Carlton and even Calverton and from Monday will be serving at the Charlton Arms in Chilwell.

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A burger from Wollaton Wings

Miss Berrington said: “Everybody is entitled to do what they want on their own Facebook but we rely on helpful reviews that are legit. The fake ones can be very damaging to a small business. Some of these profiles have the hashtag be kind but they’ve not been kind to us.”

Genuine customers hit back after the criticism with positive reviews praising the food.

One said: “Always very polite and food is always excellent. Ignore the fake reviews, these guys are great!”

The cyclist has since edited his Facebook post saying: “I genuinely appreciate all the support I’ve received but please keep it sensible.

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“I don’t want innocent people feeling threatened because of my actions – it was the drivers that were in the wrong, not the people who own the pub where the company is based or the other employees of Wollaton Wings. I think this has gone far enough now.”

Nottinghamshire Live tried to contact the cyclist but has not had a response.

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Facebook-Meta Earns the ‘Worst Company of 2021’ Title in This Survey

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Facebook has had its share of controversies this year. The company was under more scrutiny after whistleblower Frances Haugen leaked a series of internal documents.

Facebook parent Meta has been named the Worst Company of the Year (2021) by Yahoo Finance respondents. According to the publication, an “open-ended” survey was published on Yahoo Finance on December 4 and 5, where 1,541 respondents participated. Facebook received 8 percent of the write-in vote, but respondents were seemingly mad about the Robinhood trading app as well. Electric truck startup Nikola, which was named last year’s worst company by the same publication also faced respondents ire.

Yahoo Finance notes, “Facebook has had its share of controversies this year.” Starting in January, Meta-owned WhatsApp got caught up in a huge controversy after the messaging app announced a new privacy policy (Terms of Service). WhatsApp said it would collect user information and share it with third-party apps for a better user experience. However, the app gave users no choice but later made modifications to the policy under pressure. Similarly, the company was under more scrutiny after whistleblower and former Facebook employee Frances Haugen leaked a series of internal documents showing the company’s problematic practices. It was revealed that Meta-owned Instagram had a negative impact on teenage girls, but the company did almost nothing to rectify the problem.

Yahoo Finance even highlights, “At the same time, some critics, including conservatives, say Facebook over-policed the platform’s speech and stifled their voices.” Critics also blame Facebook and other social media platforms for not curbing hate speech that led to Capitol Building riots.

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However, around 30 percent of Yahoo Finance readers said that Facebook or Meta could redeem itself. One respondent suggested that the company could issue a formal apology for negligence and donate a sizable amount of its profits to a foundation to help reverse its harm.

On the other hand, respondents chose Microsoft as the Company of the Year (2021). The Satya Nadella-led company touched the trillion-mark this year and introduced notable upgrades. The most notable is the Windows 11 OS update that succeeds Windows 10.

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Facebook pays 1.7 Cr fine to Russia after failing to delete content Moscow deems illegal

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In the latest legal tussle with Russia over controversial social media regulation laws, Facebook paid 17 million roubles (Rs 1.7 Crore) for failing to remove content deemed illegal by Moscow. With a threat of potential larger fines looming, Facebook parent company Meta, owned by Mark Zuckerberg, is scheduled to face court next week over repeated violations of Russian legislation on content, Interfax News Agency reported. As per the latest updates, the social media giant could be fined a percentage of its annual revenue.

In October, Moscow sent state bailiffs to enforce the collection of 17 million roubles. Meanwhile, as per Interfax report citing a federal bailiffs’ database, on Sunday, there were more enforcement proceedings against the company. Apart from the popular social media app, Telegram has also paid 15 million roubles in fines for failing to comply with the Russian social media legislations that came into force in 2016.

Facebook pays $53k to Russia for refusing controversial social media laws

It is pertinent to mention that Facebook has locked horns with Moscow earlier in November, resulting in it paying 4 million roubles ($53,000) over its refusal to adhere to Russian data localisation laws, the Moscow Times reported. The Moscow court on November 25 had said that Facebook paid the fine levied in February, following which all proceedings against the US-based social media giant. The payment comes against the litigation filed against the company in 2018, alongside Twitter. The tech companies were also forced to pay an additional 3000 rubles ($40) for failing to comply with user data sharing rules as per the law. The Russian authorities have also previously blocked LinkedIn, owned by Microsoft, for failing to abide by the laws.

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Russian social media laws

As per Moscow Times, under the Russian social media regulation laws, all foreign technology companies are required to store data related to Russian customers and users on servers located in Russia. Additionally, the Russian tech companies will also have to share encryption data with the federal authorities as well as record user calls, messages and civil society group conversation records. The apparatus is said to be a severe breach of privacy rights and unfettered back-door access to personal data that could be used to harass Kremlin critics.

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Facebook Messenger Is Launching a Split Payments Feature for Users to Quickly Share Expenses

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Facebook Messenger Is Launching a Split Payments Feature for Users to Quickly Share Expenses

Meta has announced the arrival of a new Split Payments feature in Facebook Messenger. This feature, as the name suggests, will let you calculate and split expenses with others right from Facebook Messenger. This feature essentially looks to bring an easier method to share the cost of bills and expenses — for example, splitting a dinner bill with friends. Using this new Split Payment feature, Facebook Messenger users will be able to split bills evenly or modify the contribution for each individual, including their own.

The company took to its blog post to announce the new Split Payment feature in Facebook Messenger. 9to5Mac reports that this new bill splitting feature is still in beta and will be exclusive to US users at first. The rollout will begin early next week. As mentioned, it will help users share the cost of bills, expenses, and payments. This feature is especially useful for those who share an apartment and need to split the monthly rent and other expenses with their mates. It could also come handy at a group dinner with many people.

With Split Payments, users can add the number of people the expense needs to be divided with and, by default, the amount entered will be divided in equal parts. A user can also modify each person’s contribution including their own. To use Split Payments, click the Get Started button in a group chat or the Payments Hub in Messenger. Users can modify the contribution in the Split Payments option and send a notification to all the users who need to make payments. After entering a personalised message and confirming your Facebook Pay details, the request will be sent and viewable in the group chat thread.

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Once someone has made the payment, you can mark their transaction as ‘completed’. The Split Payment feature will automatically take into account your share as well and calculate the amount owed accordingly.


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Tasneem Akolawala is a Senior Reporter for Gadgets 360. Her reporting expertise encompasses smartphones, wearables, apps, social media, and the overall tech industry. She reports out of Mumbai, and also writes about the ups and downs in the Indian telecom sector. Tasneem can be reached on Twitter at @MuteRiot, and leads, tips, and releases can be sent to tasneema@ndtv.com.

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